Documentation Jobs

Find remote positions requiring Documentation skills. Browse through opportunities where you can utilize your expertise and grow your career.

Documentation
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πŸ“ United States

🧭 Part-Time

πŸ’Έ 40.0 - 43.0 USD per hour

🏒 Company: Fullstack AcademyπŸ‘₯ 251-500πŸ’° Seed over 12 years agoInternetEducationHigher EducationDeveloper APIsE-LearningTrainingCareer PlanningSoftwareVocational Education

  • Bachelor 's Degree in Computer Science, Information Technology, or related field
  • Bachelor 's Degree in any field with transcript evidence of successful completion of 12 credit hours of computer science, mathematics or science AND minimum one year of professional experience as a cybersecurity professional
  • Bachelor 's Degree in any field AND minimum three years of professional experience as a cybersecurity professional
  • a minimum of five years of professional experience as a web developer/software engineer
  • A passion for the cybersecurity industry, and to impact lives and business outcomes
  • A passion for teaching and an ability to explain complex technical concepts
  • A history of choosing a path of integrity
  • The ability to joyfully commit to a rigorous course schedule
  • Create a positive, professional and inclusive learning environment
  • Teach select lessons in accordance with learning objectives and fidelity to session plans provided by Fullstack
  • Employ strategies known to meet the needs of adult learners
  • Leverage tech tools and instructional best practices that engage learners
  • Help students connect content to the real world by sharing industry insights and professional experience
  • Manage regular communication with students to align on progress, expectations, celebrate milestones and address concern areas.
  • Provide individualized student support during synchronous class sessions and outside class synchronously during office hours and asynchronously through timely communication
  • Respond to communication from students and staff in a timely fashion
  • Leverage instructional resources to meet needs of the students with varying backgrounds and experience
  • Adhere to all Fullstack policies instructional team expectations
  • Evaluate student performance and progression toward competencies based on course deliverables and course rubrics
  • Provide constructive and timely feedback to students in the cohort
  • Maintain accurate and current records and documentation related to student progress
  • Escalate concerns in a timely manner to the Lead Instructor
  • Assist in management of Performance Action Plans for individual students who need additional support
  • Serve as role model for students
  • Exhibit professionalism, an ethical and empathetic approach and act as an ambassador for our brand whenever engaging with Fullstack staff, students, industry and the public
  • Promote student retention and amplify student satisfaction by creating a positive classroom culture for the Learning Team, communicating timely with students and leveraging effective interventions and sharing of resources
  • Encourage teamwork and seek feedback for continuous improvement

CybersecurityCommunication SkillsProblem SolvingMentoringDocumentationTeamworkTrainingActive listeningData visualizationData analytics

Posted 4 minutes ago
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πŸ“ Greece, Netherlands, Belgium

πŸ” Virtual Assistant Services

🏒 Company: Patrique Mercier Recruitment

  • Fluency in Dutch and English, both written and spoken
  • Strong communication and problem-solving skills
  • Detail-oriented with the ability to multitask effectively
  • Familiarity with virtual assistant services is a plus
  • Ability to work well in a remote or hybrid environment
  • Proactive and customer-focused attitude
  • Provide exceptional customer support in Dutch for virtual assistant services
  • Address client inquiries and offer tailored solutions to meet their needs
  • Troubleshoot issues and provide guidance on virtual assistant processes
  • Document customer interactions accurately in the support system
  • Collaborate with team members to ensure high-quality service delivery
  • Identify opportunities to improve service efficiency and customer satisfaction

Communication SkillsCustomer serviceWritten communicationMultitaskingDocumentationAdaptabilityProblem-solving skillsFluency in EnglishTroubleshootingActive listeningCRMCustomer support

Posted 10 minutes ago
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πŸ”₯ ProfiSafe Expert
Posted 33 minutes ago

πŸ“ United States

🧭 Contract

🏒 Company: USA Firmware

  • 5+ years of experience working with ProfiSafe in industrial automation environments.
  • Strong knowledge of functional safety standards (IEC 61508, ISO 13849) and safety architecture design.
  • Experience with Profinet and other industrial communication protocols.
  • Familiarity with safety PLCs and industrial automation hardware.
  • Proven ability to troubleshoot and resolve complex communication issues in industrial systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and documentation skills.
  • Design, develop, and implement ProfiSafe-based solutions for safety-critical automation applications.
  • Configure and troubleshoot ProfiSafe communication in industrial environments.
  • Ensure compliance with safety standards (e.g., IEC 61508, ISO 13849) and functional safety requirements.
  • Integrate ProfiSafe into existing automation systems and ensure seamless communication with PLCs and field devices.
  • Collaborate with cross-functional teams including controls engineers, software developers, and system architects.
  • Perform system-level testing and validation of safety protocols.
  • Provide technical documentation, training, and support to internal teams and clients.

Embedded SystemsCommunication SkillsAnalytical SkillsProblem SolvingDocumentationTroubleshooting

Posted 33 minutes ago
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πŸ“ United Kingdom, Latvia, Spain, Germany, Denmark, Poland, Portugal, Ireland

🏒 Company: LokaliseπŸ‘₯ 101-250πŸ’° $50,000,000 Series B over 3 years agoInformation ServicesDeveloper APIsSaaSInformation TechnologyCollaborationTranslation ServiceSoftwareCloud Infrastructure

  • 2–5 years of experience in IT Operations or a similar role.
  • Strong understanding of SaaS administration, identity & access management, and IT security best practices.
  • Experience managing Okta (or other identity management tools), Google Workspace, MDM, and Atlassian tools.
  • Hands-on experience maintaining API integrations between SaaS platforms.
  • Proficiency in automation and scripting (Python, Bash, or PowerShell).
  • Ability to troubleshoot and support macOS and Windows users in a remote setting.
  • Strong documentation skills for maintaining IT processes and policies.
  • Self-motivated and proactive – thrives in a fully remote, asynchronous work environment.
  • Excellent communication skills – comfortable working with a global team.
  • Process-oriented mindset – continuously looking for ways to improve workflows and efficiency.
  • Provide technical support and troubleshooting for internal IT systems and SaaS applications (Google Workspace, Okta, Atlassian, etc.).
  • Manage user access, permissions, and security settings across our tech stack.
  • Implement, maintain and improve API integrations between internal SaaS tools.
  • Configure and optimize IT automation tools to improve efficiency.
  • Troubleshoot macOS and Windows systems, ensuring smooth operations for remote teams.
  • Document and improve IT processes, ensuring scalability and efficiency.
  • Ensure compliance with IT security best practices and policies.

PythonBashCloud ComputingCybersecurityAPI testingDocumentationTroubleshootingScriptingSaaS

Posted about 1 hour ago
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πŸ”₯ Sales Operations Manager
Posted about 3 hours ago

πŸ“ United States of America

🧭 Full-Time

πŸ’Έ 102300.0 - 143300.0 USD per year

πŸ” Enterprise Software, SaaS, or Technology

🏒 Company: HootsuiteπŸ‘₯ 1001-5000πŸ’° $50,000,000 Debt Financing about 7 years agoπŸ«‚ Last layoff about 2 years agoDigital MarketingSocial Media MarketingSocial Media ManagementApps

  • Extensive relevant experience working in a Sales Operations role within a B2B sales organization, preferably Enterprise Software, SaaS, or Technology.
  • Familiarity with Sales technologies (i.e. SFDC, Marketo, Gainsight, SalesLoft, LinkedIn Sales Navigator) is preferred.
  • Bachelor degree in Business or other relevant field.
  • Expert understanding of all operations processes, corporate change management principles, methodologies, and tools. Strong project management experience.
  • Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
  • Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished
  • Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
  • Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
  • Accountability: holds self and others accountable to meet commitments
  • Evaluate and document existing sales processes to identify inefficiencies and bottlenecks.
  • Design and implement streamlined workflows that improve sales team productivity.
  • Develop and maintain sales process documentation and training materials
  • Oversee the implementation and optimization of sales tools such as CRM systems.
  • Ensure tools are being utilized effectively by providing training and support to the sales team.
  • Collaborate with IT and other departments to integrate systems that enhance sales processes.
  • Act as a liaison between sales, marketing, and operations teams to ensure alignment on goals and processes.
  • Provide input to leadership on sales strategies and process improvements.
  • Facilitate regular meetings to review process performance and gather feedback.
  • Develop and deliver training programs to educate sales teams on new processes and tools in partnership with Global Sales Enablement.
  • Provide ongoing support to address challenges and ensure compliance with standardized workflows.
  • Foster a culture of continuous improvement within the sales team & technology partners.
  • Perform other related duties as required.

Project ManagementData AnalysisSalesforceOperations ManagementCommunication SkillsAnalytical SkillsCollaborationDocumentationMS OfficeTrainingSales experienceProcess improvementCRMChange Management

Posted about 3 hours ago
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πŸ“ Canada

  • Bachelor's degree in engineering, geoscience, or related field(s) OR diploma with 3+ years of relevant work experience in heavy civil, northern mining or remediation projects.
  • Must have ability to understand specification, quality plans and performing QA functions.
  • Must have ability to oversee activities of multiple contractors.
  • Must have strong conflict resolution skills and ability to monitor and maintain contractor adherence to specifications and standards.
  • Must have the ability to work independently and as part of a team.
  • Must be able to operate self-sufficiently in field environments.
  • Proven ability to prepare reports and documentation.
  • Inspect the works of contractors b monitoring their performance to meet the specification and contract requirements.
  • Support and ensure EHS standards are followed at site by subcontractors in accordance with EHS program. Perform safety audits\inspections.
  • Oversee and perform site inspections and enforcement of standards
  • Oversee QA/QC of work being performed by contractors. Ensuring quality control plans are followed and witnessing, verifying, approving as per the Inspection Test Plans (ITP). Β Coordinating the testing requirements with the contractor and third-party independent testing agents.
  • Support Project Manager and Construction Superintendent in the delivery of the construction scope, schedule, budget, and quality of work packages delivered by sub-contractors.
  • Monitor, verify and generate daily reports on the progress and performance of contractor activities.
  • Review contractor daily reports and verify.
  • Review daily and weekly plans, perform site inspections to monitor and assure adherence to plans.
  • Assist Project Manager and Construction Superintendent with quality control assessments and the quality reports.
  • Support the Project Manager and Construction Superintendent with resolving issues when variance in cost, schedule or quality arise by working with the contractors to develop and implement corrective actions.

QAProject CoordinationCommunication SkillsAnalytical SkillsDocumentationComplianceProblem-solving skillsMS OfficeReportingBudgetingQuality AssuranceRisk Management

Posted about 4 hours ago
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πŸ“ United States of America

πŸ’Έ 58125.0 - 102500.0 USD per year

πŸ” Banking

  • 3-5 years within Finance or Banking
  • Demonstrated practical and theoretical knowledge of risk principles, concepts, and policies.
  • Strong quantitative capabilities and analytical skills, including an investigative mindset.
  • Strong problem solving and critical thinking skills.
  • Strong MS Office (Excel, PowerPoint, Word, Visio, and Outlook) skills.
  • Strong verbal and written communication skills.
  • Ability to build and foster internal relationships.
  • Strong organizational and time management skills.
  • Coordination of appraisal assignments, which may include preparation of an engagement letter, gathering and forwarding all information to be provided to appraisers, and notification of Relationship Managers of any delays in the appraisal process.
  • Ensures adherence to the policies and procedures established by the company.
  • Manages policy, standard definition and monitoring of policy, standard implementation, ensuring harmonization and consistency of risk policies.
  • Monitors and manages risk/exposure and compliance with the company's policies.
  • Identifies, manages, and reports on the company's risk areas.
  • Evaluates the adequacy and effectiveness of data, document retention, and monitors systems.
  • Analyzes trends in risk data and escalates developments according to company policy and procedures for risk escalations.
  • Shares insight to causes of risk indicators and proposes recommendations to resolve or mitigate identified risks with team.
  • Reviews identified risks and liabilities; informs and recommends resolutions with business lines to mitigate risk potential.
  • Assists in processing risk assessments by analyzing risk data and identifying any plausible risks affecting the business and operations.

Data AnalysisProject CoordinationAnalytical SkillsMicrosoft ExcelProblem SolvingAgile methodologiesAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentationComplianceInterpersonal skillsProblem-solving skillsMS OfficeCritical thinkingTeamworkVerbal communicationReportingBudgetingStrong communication skillsRelationship managementRisk ManagementFinancial analysisFinance

Posted about 5 hours ago
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πŸ”₯ Product Owner
Posted about 6 hours ago

πŸ“ North America, Europe, Asia Pacific

πŸ” SaaS

  • Remote Work Experience – Proven ability to work effectively in a remote environment.
  • Fluent in English speaking, writing, and reading
  • Analytical & Problem-Solving Skills – Strong ability to analyze complex challenges and develop effective solutions.
  • Communication Skills – Excellent verbal and written communication skills to collaborate across teams.
  • Agile Methodologies – Deep understanding of Agile principles and best practices.
  • Product Development Experience – Minimum of 5+ years in product development, preferably in a SaaS or software environment.
  • ERP Knowledge – Familiarity with ERP systems is a plus, aligning with Zone & Co's focus on ERP-native software solutions.
  • Oversee the product lifecycle to ensure alignment with company strategy and customer needs.
  • Identify and propose new features, assessing their business value and potential impact.
  • Establish development priorities, working closely with leadership for strategic guidance.
  • Design and refine new features by developing functional requirements and test cases.
  • Liaise with key stakeholders across Go-To-Market, Services, and Customer Success teams to ensure alignment.
  • Partner with the Scrum Master and Development Management to facilitate a smooth development process.
  • Foster cross-functional collaboration with teams including Presales, Sales, Marketing, Knowledge, Legal, IT, and Finance.
  • Participate actively in Agile ceremonies to drive product development.
  • Manage and maintain the JIRA Product Roadmap for visibility and tracking.
  • Plan, coordinate, and execute product releases to ensure seamless deployment.
  • Gather and analyze stakeholder feedback from internal teams, partners, and customers to enhance the product.
  • Provide expert troubleshooting support for escalated customer issues.
  • Deliver product webinars and represent the company at marketing events.
  • Create and maintain product documentation, including release notes and Knowledge Base materials.
  • Conduct training sessions for Presales, Sales, and Services teams to ensure product knowledge and adoption.

AgileProduct ManagementJiraProduct OperationsProduct DevelopmentProduct AnalyticsRelease ManagementCommunication SkillsAnalytical SkillsAgile methodologiesRESTful APIsDocumentationTrainingCross-functional collaborationStakeholder managementCustomer SuccessSaaS

Posted about 6 hours ago
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πŸ“ United States

🧭 Regular

πŸ’Έ 103100.0 - 175300.0 USD per year

πŸ” Healthcare

🏒 Company: SearchJobs

  • Five plus years of proven experience as a ServiceNow Administrator or in a similar role.
  • Strong understanding of ServiceNow platform capabilities and best practices.
  • Excellent problem-solving skills and the ability to work collaboratively across teams.
  • Familiarity with ITIL or similar frameworks is a plus.
  • Strong communication skills, both verbal and written.
  • Manage access to the ServiceNow platform and oversee overall platform security.
  • Monitor platform performance, including incidents, changes, and requests and reports.
  • Complete work assigned including simple configurations, dashboard and report creation, and notification updates.
  • Oversee the Managed Service provided and act as Tier II subject matter expert to evaluate and recommend optimal solutions.
  • Participate in all sprint-related ceremonies, including Sprint Planning, Sprint Retrospective, and Backlog Review.
  • Provide guidance on work prioritization and development/configuration architecture and design feasibility.
  • Oversee all platform updates according to a defined release schedule.
  • Lead upgrade, patching, and cloning activities for the ServiceNow environment.
  • Manage the impact relationship with ServiceNow, ensuring optimal performance and issue resolution.
  • Lead the development team, providing support, direction, and feedback on processes and improvements.
  • Perform a quarterly evaluation of the platform to assess performance and utilization.
  • Conduct licensing reviews and assess utilization metrics.
  • Attend daily standups to discuss platform status and ongoing tasks.
  • Drive escalations with ServiceNow or appropriate teams, as necessary.
  • Oversee knowledge management activities related to the ServiceNow application.
  • Create and update existing platform documentation to ensure knowledge retention.
  • Drive the team to fix security issues, as applicable.
  • Execute compliance-related activities, including updates to Admin SOPs, WI, PPR, DR Attestation, Inspection Readiness, Access Review, BTCARES, and Data Certification.
  • Complete access approvals, change approvals, and ETQ approvals.
  • Collaborate with leadership on platform strategy and organizational goals.
  • Meet with product owners to resolve issues and enhance team relations and cross-collaboration.
  • Provide feedback on contingent worker resources and monitor platform health.
  • Watch for ServiceNow communications to understand potential impacts to the platform and ensure risks are properly mitigated.
  • Serve as an escalation point for unresolved platform issues and propose new standard changes, where feasible.
  • Participate and guide CMDB governance activities to ensure data integrity and compliance.

LeadershipProject ManagementSQLAgileJavaCommunication SkillsProblem SolvingRESTful APIsDocumentationComplianceTeamworkChange Management

Posted about 17 hours ago
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πŸ“ United States

🧭 Part-Time

πŸ” Hospice, Home Health

🏒 Company: IntellaTriageπŸ‘₯ 101-250Information TechnologyHealth Care

  • MUST have or be willing to obtain a Compact RN license
  • Experience with end-of-life care is required
  • Must have high speed internet
  • Must be tech savvy, enjoy a fast-paced environment, and have keyboard competence
  • Provide after-hours nurse triage for hospice and home health providers
  • Utilize client-customized protocols for patient-centered, compassionate care
  • Access EMRs for charting and utilize internal applications to perform job functions

Communication SkillsCustomer serviceRESTful APIsTime ManagementMultitaskingDocumentationInterpersonal skillsExcellent communication skillsFluency in EnglishEmpathyActive listeningAbility to learnData entryComputer skills

Posted about 18 hours ago
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