Customer Success Jobs

Find remote positions requiring Customer Success skills. Browse through opportunities where you can utilize your expertise and grow your career.

Customer Success

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🔥 College Admission Coach for a College Coaching Company

Posted 16 minutes ago

📍 United States

🧭 Full-Time

🔍 College admissions coaching

🏢 Company: RemotivateJobs

Excellent English written and verbal communication skills.
3+ years of experience as a College Admissions Coach or Customer Relationship Manager in relevant fields.
Experience in promoting customer value through positive experiences.
Ability to handle multiple students/families, ideally 80-100 a month.
Familiarity with Discord, Google Drive, Gmail, Slack, Calendly, and Zoom.

Proactively organize meetings and communications with students, parents, and team members.
Assist students with action steps for building their admission candidacy.
Serve as the main point of contact for clients, providing timely responses.
Provide empathetic guidance and conflict resolution.
Conduct regular check-ins with students to ensure well-being and progress.
Monitor client and tutor performance and report outcomes.
Assist students in preparing necessary application documentation.

Project Management Coaching Excellent communication skills Empathy Client relationship management Customer Success

Posted 16 minutes ago

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🔥 Accounting Success Manager, Client Accounting Services

Posted about 2 hours ago

📍 US

🧭 Full-Time

💸 70000.0 - 100000.0 USD per year

🔍 Accounting

BA/BS degree in Business Administration, Accounting, Finance or relevant fields.
4+ years of private or public accounting experience required.
Thorough knowledge of basic accounting procedures and principles.
Ability to interact with client teams of various technical levels.
Proven ability to manage multiple projects with attention to detail.
Excellent listening and presentation skills.
Excellent verbal and written communication skills.
High attention to detail and organizational skills.

Leading client launch calls and providing an overview of the FloQast implementation process.
Reviewing clients' current close documentation and consulting on best practices.
Participating in calls with prospective clients to understand their needs.
Organizing the client close checklist into a mapping document for their FloQast account.
Managing client progress and driving status update meetings.
Tracking client adoption and optimizing their FloQast account.
Providing outstanding customer service and responding to inquiries.
Collaborating with Account Managers for renewals and growth opportunities.
Managing customer training and project management for feature adoption.
Forecasting and tracking key account metrics.

Project Management Data Analysis Salesforce Accounting Client relationship management Customer Success

Posted about 2 hours ago

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🔥 (US) Customer Success Manager - Northeast (9 Month Contract)

Posted about 18 hours ago

📍 Northeast US

🧭 Contract

🔍 Healthcare technology

Passionate about impacting acute and long-term post-acute care markets.
Experience managing a book of business in Customer Success, ideally in healthcare SaaS.
Strong customer orientation focused on delivering outcomes.
Exceptional relationship-building abilities in fast-paced environments.
Excellent communication, presentation, analytical, and problem-solving skills.
Experience with CRM tools like Salesforce or Gainsight.

Build, grow, and expand client relationships across various organizational levels.
Leverage product and industry knowledge to meet customer goals.
Develop and execute strategic account plans and conduct business reviews.
Work with clients to understand objectives and align solutions.
Consult with clients and advocate for them internally.
Provide early warning for customer health issues and act as an escalation point.

Salesforce Analytical Skills Problem Solving Excellent communication skills Account Management Client relationship management Customer Success SaaS

Posted about 18 hours ago

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🔥 (CAD) Customer Success Manager - Northeast (9 Month Contract)

Posted about 18 hours ago

📍 Northeastern US

🧭 Contract

🔍 Healthcare technology

Experience in a Customer Success role managing a book of business, preferably in the healthcare SaaS space.
Strong customer orientation focused on delivering outcomes.
Exceptional relationship-building skills in fast-paced environments.
Excellent communication and presentation skills.
Analytical and problem-solving abilities.
Experience using CRM tools like Salesforce or Gainsight.

Build, grow, and expand client relationships at all organizational levels.
Conduct business reviews with key contacts to increase adoption of solutions.
Develop and execute strategic account success plans to achieve client objectives.
Work with clients to align their goals with PointClickCare solutions.
Proactively address customer health and retention strategies.
Collaborate with internal teams to prioritize and advocate for customer needs.

Communication Skills Analytical Skills Problem Solving Empathy Relationship management CRM Customer Success SaaS

Posted about 18 hours ago

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🔥 Senior Consultant - Commercial Services

Posted about 19 hours ago

📍 Japan

🧭 Full-Time

🔍 Life Sciences

Candidates should enjoy a combined role of project management and solution architect.
Interest in industry-leading Life Sciences Commercial solutions is essential.

Work as a key member of the Professional Services team.
Engage with customers to understand their unique challenges and needs.
Act as a customer advocate, collaborating with Product, Sales, and Strategy teams.

Project Management SQL Customer Success

Posted about 19 hours ago

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🔥 Influencer Marketing Campaign Manager

Posted about 20 hours ago

📍 LA area

🧭 Full-Time

💸 85000.0 - 95000.0 USD per year

🔍 Social media and influencer marketing

🏢 Company: Later👥 1-10 Consumer Electronics iOS Apps Software

5+ years of relevant experience in Influencer Marketing, social media management, or marketing campaign management.
Excellent project management skills essential.
Ability to effectively manage and track time across you and your support team's work.
Previous customer success experience preferred, with demonstrated ability to act as a trusted advisor.
Detail-oriented with excellent analytical skills to interpret data and generate actionable insights.
Strong relationship-building skills with internal and external stakeholders.

Lead and manage the success and outcomes of all customers that you oversee through establishing and nurturing relationships, positioning yourself as a trusted advisor.
Design and execute marketing strategies for your customers, offering guidance and generating reporting and analytical insights based on campaign results.
Project manage all customer campaigns by delegating tasks to team members and mentoring them.
Manage contractual deliverables to the customer with a high caliber of service, maintain campaign budgets, and track influencer movement.
Communicate changes to best practices and escalate product feedback to internal teams.

Project Management Data Analysis Strategic Management Relationship building Customer Success

Posted about 20 hours ago

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🔥 PAC Compliance Solutions Consultant

Posted about 20 hours ago

📍 AZ, DE, DC, FL, GA, IL, KS, KY, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV

🧭 Full-Time

💸 75000.0 - 92500.0 USD per year

🔍 Software for government affairs and public affairs

🏢 Company: Quorum👥 251-500💰 over 4 years agoCRM Government Politics SaaS Data Visualization Software

At least two years of professional experience in providing PAC related services.
Organized and detail-oriented with project leadership experience engaging stakeholders.
Background or expertise in Political Action Committees, Public Affairs, Grassroots Advocacy, Stakeholder Management, Legislative Tracking, or Data Insights.
Process-oriented with a proven track record of managing multiple tasks and meeting project milestones.
Strong interpersonal skills to establish rapport with clients.

Provide PAC compliance services to Quorum PAC customers.
File PAC reports on time and in compliance with the FEC and State Board of Elections.
Provide internal PAC reporting services and ensure appropriate service offerings in Statements of Work.
Build relationships with customers and manage their PACs effectively.

Project Management Data Analysis Compliance Reporting Stakeholder management Customer Success

Posted about 20 hours ago

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🔥 カスタマーサクセス

Posted about 20 hours ago

📍 Japan

🧭 正社員

🔍 LegalTech

🏢 Company: BoostDraft👥 11-50 Document Preparation Legal Tech Document Management Software

IT業界でのカスタマーサクセス経験（5年以上）
ビジネスレベルの英語
法務経験、もしくは法務との協働経験
スタートアップでのCS組織立ち上げ・初期メンバー経験

顧客への円滑なサービス導入に向けたオンボーディングの整備
導入支援後の利用促進/アカウントマネジメント
回収した製品に関する改善要望を経営陣や社内のプロダクトチームと共有し、新規製品開発へ向けた機会を創出
業務の設計/構築/運用（テックタッチ/ロータッチ）
ユーザーサポート体制の導入
ユーザーとの接点を増やすことを目的としたイベントの企画/開催

Product Management Account Management Client relationship management Customer Success

Posted about 20 hours ago

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🔥 Customer Success Manager

Posted about 23 hours ago

📍 Ukraine, Czech Republic

🧭 Full-Time

🔍 SaaS

🏢 Company: All Cares

At least 2 years of experience in Customer Success, Onboarding management, Account, or Customer Care roles.
Expertise in iGaming/Trading Affiliate Marketing.
Experience with CRM solutions like Pipedrive or Hubspot.
Familiarity with CS solutions such as ChurnZero or Gainsight.
English proficiency at Upper-Intermediate (B2) or higher.
Passionate, proactive, and responsible to ensure a top-notch customer experience.

Guide TOP new customers through product setup and conduct training sessions.
Maintain regular communication to track goals and satisfaction.
Conduct check-ins and QBRs to assess progress.
Proactively address inquiries, issues, or complaints.
Foster trust and reduce churn while improving customer retention.
Track and analyze customer success metrics.

Data Analysis CRM Customer Success

Posted about 23 hours ago

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🔥 Customer Success Manager

Posted about 24 hours ago

📍 Singapore

🧭 Full-Time

🔍 Data integration and analytics

Proven track record in a SaaS quota-carrying sales or customer success role.
Strong customer-centric approach with relationship-building skills.
Consistent history of meeting or exceeding goals.
Self-starter capable of quickly acquiring technical skills and product knowledge.
Excellent Project Management skills for prioritizing and managing tasks efficiently.
Collaborative mindset with the ability to provide constructive feedback.
Experience with Salesforce, Catalyst, Looker, Chorus, Clari, and Slack is a plus.

Manage a portfolio of around 50 accounts, owning net retention through customer retention and expansion.
Conduct strategic calls to identify new use cases, address churn risks, and ensure customer goals are met.
Oversee the onboarding process for new key accounts for a smooth transition and strong engagement.
Maintain an in-depth understanding of Fivetran’s products to provide tailored recommendations.
Act as the voice of the customer by giving feedback to internal teams.
Collaborate with support, solution architects, sales engineers, product, and other stakeholders.

Project Management Data Analysis Salesforce Customer Success

Posted about 24 hours ago

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