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Quorum

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🔥 Senior Marketing Operations Manager
Posted 2024-11-07

📍 United States, Brazil

🧭 Full-Time

🔍 Software for government affairs professionals

  • 5-10 years of experience in B2B demand generation or similar roles.
  • Proficient in marketing automation platforms like Marketo and Salesforce.
  • Strong problem-solving skills to address complex technical issues.
  • Experienced in building systems that help achieve goals.
  • Reliable in completing projects on schedule.
  • Ability to analyze quantitative data and derive actionable insights.
  • Familiarity with website analytics (Google Analytics) and ABM software (Demandbase).

  • Increase the number of meetings scheduled and warm leads handed to sales by optimizing marketing processes.
  • Improve marketing attribution models and enhance lead scoring.
  • Collaborate with demand generation team to optimize workflows and campaign objectives.
  • Manage data in Salesforce and its integration with Marketing Automation Platforms.
  • Identify areas for improvement in the Martech stack.

LeadershipData AnalysisSalesforceGoogle AnalyticsCross-functional Team LeadershipData analysisGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-11-07
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🔥 Customer Support Associate
Posted 2024-11-07

📍 United States

🧭 Full-Time

🔍 Software for government affairs

  • Experience in a customer service center or help desk environment.
  • Fluency in English, both written and verbal.
  • Familiarity with ticketing solutions such as Atlassian, Jira, ZenDesk, or Salesforce Service Cloud.

  • Learn the Quorum platform and client support processes in the first week.
  • Assist clients directly while developing knowledge about the product in the first month.
  • Lead support interactions and enhance self-service tools within six months.
  • Build Help Center resources and refine product usability after the first year.

Data AnalysisJiraData analysisCommunication SkillsAnalytical SkillsCollaborationCustomer service

Posted 2024-11-07
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🔥 Deal Desk Specialist
Posted 2024-10-25

📍 Brazil

🧭 Full-Time

🔍 Software and Information Services for Government Affairs

  • Strong attention to detail.
  • Ability to creatively apply logic and business standards.
  • Comfort with legal, technical, and procurement terminology.
  • Professional experience with commercial contracts or in a Sales Operations related role.
  • Experience with Federal contracts, Salesforce CPQ, or revenue management software is a plus.

  • Learn Quorum's products, pricing rules, and Salesforce processes during the first week.
  • Advise sales team on deal configuration and pricing in the first month.
  • Support during high-volume periods and take ownership of the product price list within the first six months.
  • Centralize deal closing workflows for accuracy and transparency and conduct audits on active subscriptions.
  • Work with multiple teams to build high-performing Deal Desk processes within the first year.

SalesforceBusiness OperationsProblem SolvingAttention to detail

Posted 2024-10-25
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🔥 IT Operations Specialist
Posted 2024-10-21

📍 Brazil

🧭 Full-Time

🔍 Software for government affairs

  • Must possess strong expertise in multiple digital workplace applications including Google suite and AI alternatives.
  • Demonstrated success in partnering with stakeholders.
  • Strong leadership abilities across hardware, software, networks, and security.
  • Bachelor's degree in computer science, information technology, or a related field.
  • Results-oriented mindset with over 3 years of managing IT operations teams.
  • Excellent oral and written communication skills.
  • Experience on a geographically distributed team, fluent in English.

  • Create a culture for productive technology use.
  • Build partnerships with stakeholders to support business needs.
  • Work with the People Team to enhance team member experience with technology.
  • Ensure IT policies and best practices in collaboration with security teams.
  • Manage IT operations staff and vendors, providing leadership and coaching.
  • Create and manage the technology budget.
  • Maintain operational systems, networks, and infrastructure.
  • Identify emerging technologies and innovate within the organization.
  • Stay updated on IT trends, cybersecurity, and compliance.
  • Oversee ticket distribution and provide support for global and local issues.

LeadershipPeople ManagementCommunication Skills

Posted 2024-10-21
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