Active listening Jobs

Find remote positions requiring Active listening skills. Browse through opportunities where you can utilize your expertise and grow your career.

Active listening
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πŸ“ United Kingdom, France, Germany, Spain, Poland

🧭 Volunteer

πŸ” Education, Professional Development

🏒 Company: The Education Equality Institute

  • Professionals with experience in fields such as business, IT, marketing, project management, HR, or related industries.
  • Individuals with strong communication and active listening skills.
  • A passion for mentoring and helping others grow.
  • Reliable internet connection and familiarity with virtual meeting tools.

  • Provide guidance, advice, and encouragement to a Ukrainian mentee.
  • Help mentees explore career paths, develop professional skills, and set achievable goals.
  • Commit to regular, flexible mentoring sessions to suit both your and the mentee’s availability.
  • Use our mentorship platform to manage your schedule and communicate effectively.

Communication SkillsMentoringActive listening

Posted about 1 hour ago
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πŸ“ Phoenix, AZ, United States

πŸ’Έ 16.0 - 20.0 USD per hour

πŸ” Healthcare

🏒 Company: FreedomCareπŸ‘₯ 11-50FitnessHealth Care

  • 1+ year of proven sales experience.
  • Ability to multitask, set priorities, and manage time effectively.
  • Familiarity with CRM systems and practices.
  • Strong phone and verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Genuine care for customer interests.
  • Optimistic and upbeat attitude.
  • Self-motivating, independent, and possess an entrepreneurial spirit.
  • Focused and persistent nature.
  • Analytical and empathetic.
  • Data-driven and goal-oriented.

  • Engage potential patients and caregivers who are looking for more information about the FreedomCare program.
  • Nurture interested individuals into signing up with FreedomCare.
  • Collect and validate current information needed to sign up.
  • Build sustainable relationships and engage customers by going the extra mile.
  • Seize opportunities to improve the customer experience.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Meet personal/team qualitative and quantitative targets.

Customer serviceRelationship buildingVerbal communicationActive listeningSales experienceCRM

Posted 2 days ago
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πŸ“ South Africa

🏒 Company: VirtuHire

  • Excellent verbal communication and phone etiquette.
  • Experience in handling inbound and outbound calls.
  • Ability to work with client lists and manage booking processes.
  • Goal-oriented and motivated to meet and exceed targets.

  • Handle inbound and outbound calls professionally.
  • Book appointments for specialists with leads who have expressed interest in our services.
  • Follow up with clients to confirm appointments and provide necessary information.
  • Maintain a positive customer experience through effective communication.
  • Achieve targets and earn performance-based incentives.

Communication SkillsCustomer serviceVerbal communicationActive listeningSales experienceCRM

Posted 2 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 20.0 USD per hour

πŸ” Pet Insurance

  • Minimum 2 years of successful sales experience in a high-volume business-to-customer environment.
  • Excellent communication skills with a customer-centric approach.
  • Ability to actively listen and understand customer needs to provide appropriate solutions.
  • Familiarity with the insurance industry, particularly pet insurance, is a plus.
  • Strong ability to handle objections and turn them into opportunities.
  • Goal-oriented mindset with a proven track record of achieving and surpassing sales targets.
  • Positive attitude, adaptability, and a willingness to learn and grow within the role.
  • Proficiency in basic computer applications and data entry.
  • Active Property and Casualty license preferred.

  • Answering inbound warm leads from potential customers interested in pet insurance.
  • Utilizing a consultative approach to tailor insurance solutions based on customer needs.
  • Presenting the value of policies and emphasizing benefits over price.
  • Maintaining call control and guiding conversations towards successful enrollment.
  • Providing detailed information about policies and addressing customer questions and objections.
  • Instilling trust in potential customers by overcoming objections with confidence and empathy.
  • Using assumptive closing techniques to guide customers through enrollment.
  • Accurately enrolling pets in policies and documenting necessary information.
  • Collaborating with the sales team to meet and exceed sales targets.

Customer serviceExcellent communication skillsActive listeningData entrySales experience

Posted 3 days ago
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πŸ“ Ukraine

πŸ” Professional services

🏒 Company: JustAnswerπŸ‘₯ 1001-5000Information ServicesAdviceProfessional Services

  • Ability to work during German business hours.
  • C1-C2 level or native proficiency in German; at least B2 English level.
  • At least 6 months of professional customer support experience in the German language.
  • Strong customer support, multitasking, and communication skills.
  • Preferred experience in phone and email-based customer support.
  • Fast and accurate typing skills.
  • Self-motivation and basic computer knowledge.

  • Respond to customer inquiries and issues via voice and/or non-voice transactions.
  • Identify and assess customer needs through active listening and questioning.
  • Maintain detailed and accurate records of customer interactions.
  • Update and manage customer accounts and profiles.
  • Acquire in-depth knowledge of company products and policies.
  • Enhance product knowledge and customer service skills through training.
  • Collaborate with team members and departments for prompt issue resolution.
  • Meet or exceed performance metrics.

Attention to detailActive listeningStrong communication skills

Posted 6 days ago
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πŸ“ Philippines

🧭 Independent Contractor, Full-Time

πŸ” Telehealth

🏒 Company: PearlπŸ‘₯ 251-500πŸ’° Angel about 6 years agoE-CommerceSports

  • Previous experience in a patient support role, preferably in healthcare or telemedicine.
  • Excellent verbal and written communication skills, focusing on empathy and active listening.
  • Strong problem-solving and troubleshooting abilities, demonstrating professionalism in challenging situations.
  • Exceptional organizational skills and the ability to multitask in a fast-paced environment.
  • Familiarity with medical terminology, appointment scheduling, and billing processes is a plus.
  • Knowledge of data protection regulations, such as HIPAA, is preferred.
  • A proactive mindset with a passion for continuous learning and improvement.

  • Build lasting relationships by providing empathetic and effective patient support.
  • Identify and resolve patient concerns to enhance satisfaction and trust.
  • Advocate for patients' needs and drive improvements in telehealth services.
  • Educate patients about telemedicine and guide them on the service platform usage.
  • Demonstrate problem-solving skills to resolve patient issues and escalate complex cases.
  • Collaborate with teams to document feedback and improve patient experience.

Customer serviceOrganizational skillsMultitaskingComplianceEmpathyTroubleshootingActive listeningProcess improvement

Posted 7 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 17.5 USD per hour

πŸ” Financial Technology

🏒 Company: Enova InternationalπŸ‘₯ 501-1000πŸ’° $500,000,000 Post-IPO Debt 5 months agoFinancial ServicesFinance

  • Experience in a call center setting is preferred.
  • Proficient in phone communication and verbal skills, with a keen ability to actively listen.
  • Familiarity with CRM systems and their practices.
  • Customer-centric approach with adaptability to various personality types.
  • Strong multitasking abilities, adept at setting priorities and managing time effectively.

  • Respond to incoming customer calls, addressing their questions and providing service.
  • Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services.
  • Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience.
  • Uphold exceptional customer service standards through articulate and effective verbal and written communication.
  • Keep customer accounts meticulously updated with accurate information.

Customer serviceMultitaskingVerbal communicationActive listeningCRM

Posted 11 days ago
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πŸ“ Canada

🧭 Full-Time

πŸ’Έ 55000.0 - 60000.0 CAD per year

πŸ” Health and Social Services

🏒 Company: MS Canada

  • Fluent in English and French (written and verbal) for business operations across Canada.
  • Knowledge and experience working with persons affected by MS or individuals with other chronic illnesses or disabilities.
  • Exceptional skills in active listening, effective knowledge transfer, and empathetic communication, both verbal and written.
  • Strong knowledge of the social service sector and health, government, and community services.
  • Excellent customer service, interpersonal, and assessment skills, with experience managing distress/crisis situations.
  • High level of computer skills, keyboarding, advanced internet searching, and operating within a database.
  • Willingness and capacity for continuous learning related to multiple sclerosis management and the health and social services landscape.
  • Self-motivated with the ability to work independently and as part of a team while working remotely.
  • Strengths in research and scientific literacy, with effective knowledge translation strategies.

  • Continuously maintains current and accurate knowledge about the organization in order to respond effectively to inquiries.
  • Provides excellent standards of service by guiding individuals affected by MS to a broad variety of resources, such as current programs, supports, and services.
  • Proactively and continuously collects and disseminates information and resources on MS knowledge.
  • Assesses and documents MS community members' needs and concerns and helps guide them with issues they encounter.

Customer serviceResearchFluency in EnglishEmpathyActive listeningComputer skills

Posted 11 days ago
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πŸ“ Mexico

🧭 Part-Time

πŸ” Digital mental healthcare

🏒 Company: IntellectπŸ‘₯ 251-500πŸ’° Corporate almost 2 years agoPersonal HealthMental HealthMobile AppsWellnessHealth Care

  • 1-3 years of experience in helplines, either in a paid or voluntary capacity.
  • Effective communication in native language.
  • Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases).
  • Ability to maintain emotional composure in high-stress situations.
  • Bouncing back from stressful interactions and high-risk cases.
  • English Proficiency B2.
  • Plus points for a background in mental health or emergency services.
  • Training in Crisis Intervention or Suicide Prevention.
  • Ability to communicate in more than one language.
  • Professional indemnity insurance.

  • Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
  • Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques.
  • Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate services.
  • Maintaining accurate and detailed call reports on key issues and referrals actioned.
  • Complying with responsibilities under the Data Protection Acts.
  • Supporting the development of appropriate crisis management plans.
  • Making quick decisions on how to move forward if unsure.
  • Ensuring smooth handover process to next shift personnel.
  • Dedicating entire shift to Intellect tasks and responsibilities only.
  • Conducting risk assessments, including lethality assessment for suicide cases.

Active listening

Posted 11 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 112000.0 - 143000.0 USD per year

πŸ” E-commerce and HVAC solutions

🏒 Company: Alpine Home Air ProductsπŸ‘₯ 11-50ElectronicsDronesManufacturingConsumer GoodsReal Estate

  • Consistently offer helpful service and enjoy assisting customers.
  • Possess excellent verbal communication and listening skills.
  • Demonstrate a successful track record of closing phone sales.
  • Have experience with computers and CRM systems.
  • Exhibit creativity to overcome objections.
  • Show initiative and resourcefulness.
  • Maintain a competitive spirit while supporting team and customer experience.
  • Grasp and explain technical concepts simply.
  • Be organized and follow through on tasks.
  • Demonstrate reliability and professionalism.
  • Maintain high standards for metrics and call quality.

  • Speak with approximately 20 warm inbound leads daily.
  • Conduct about 60 outbound follow-up calls with previous contacts.
  • Recommend HVAC products suited to individual customer needs.
  • Provide excellent customer service and support.

Communication SkillsProblem SolvingCustomer serviceActive listeningSales experienceCRM

Posted 15 days ago
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