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🔥 AWS Technical Architect
Posted 18 minutes ago

📍 United States, Canada, India, Colombia

🔍 Software Development

  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
  • Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSBackend DevelopmentLeadershipNode.jsPostgreSQLProject ManagementPythonSQLAgileBusiness IntelligenceCloud ComputingData AnalysisDynamoDBFull Stack DevelopmentJavaSalesforceC#Amazon Web ServicesAPI testing.NETREST APIWebRTCCommunication SkillsCI/CDCustomer serviceAgile methodologiesRESTful APIsMentoringLinuxTerraformTroubleshootingAnsibleData modelingScriptingDebuggingCustomer Success

Posted 18 minutes ago
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📍 Spain

🧭 Full-Time

💸 101000.0 - 131000.0 EUR per year

🔍 Fintech

  • Extensive experience (8+ years) in machine learning engineering, with at least 2 years in a management role.
  • Expertise in developing machine learning models and systems at scale, from concept through to business impact.
  • Proficiency in machine learning techniques, including Generalized Linear Models, Gradient Boosting, Deep Learning, and Probabilistic Calibration.
  • Strong engineering skills in Python and SQL, with experience in large-scale distributed systems such as Spark or Ray.
  • Passion for working with cross-functional teams including Product, Design, Analytics and Business teams.
  • Expert at synthesizing complex business, product, and technical requirements to consistently produce high quality system designs and software.
  • Track record of hiring, mentoring, coaching, and developing diverse engineering talent.
  • Comfortability with ambiguity and self-awareness to understand and navigate the unknown
  • Demonstrated experience in building and scaling platforms and distributed systems that require high availability, resilience and meeting stringent SLO objectives is required.
  • Excellent written and verbal English communication skills.
  • Collaborate with Product managers, cross functional engineering teams, designers and analysts to define product roadmap and execute on plan to build practical technology capabilities needed to realize the vision.
  • Drive planning, resource allocations, trade-offs and prioritization conversations with business and technical stakeholders to define epics in Jira and manage the quality of deliverables all the way to production
  • Collaborate with product and platform teams to set strategic priorities and roadmaps for machine learning projects that enhance our credit assessment capabilities.
  • Participate in quarterly planning and work closely with peers and teams to remove impediments, articulate tradeoffs and garner resources
  • Grow globally minded teams by attracting and hiring diverse talent and build a strong leadership bench. Provide tailored coaching, feedback and mentoring for Engineers and inspire a team of full stack engineers
  • Hire, coach, and mentor employees to increase their impact through regular performance development and feedback conversations.
  • Foster a respectful and supportive environment for all team members that effectively leverages the diversity of the team.
  • There would be an on-call rotation for this role as a requirement.

AWSLeadershipPythonSQLData AnalysisFull Stack DevelopmentMachine LearningAlgorithmsData StructuresSparkData modeling

Posted 26 minutes ago
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📍 United States

🧭 Full-Time

🔍 Software Development

  • 2+ years in QA and Support roles for software development companies.
  • Experience with Scrum based project workflows and tooling.
  • Experience testing both frontend and backend sides of an application
  • Experience with tools such as BurpSuite/PostMan or other API testing software.
  • Strength to calmly prioritize and work on concurrent projects, activities, and tasks under time constraints.
  • Focused, organized, and deadline-conscious individuals with a strong attention to detail to identify, record, and prioritize issues as they arise.
  • Strong desire to work in a rapidly expanding and fast-paced environment in an early-stage tech company.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Excellent problem-solving skills.
  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience/certifications.
  • Work within Scrum sprint cycles alongside the broader development team, utilizing the JIRA QA Project to pick up cards for new tests, write and link cards across projects, and review KPIs for continuous improvement.
  • Provide feedback to engineers in JIRA tickets after testing the development that will guide the engineer on steps to take when editing the code for passing QA or user acceptance requirements (if/when it doesn’t pass).
  • Quickly identify functional, UX, and cosmetic bugs in Keen’s product when testing against designs and functional requirements, with the ultimate goal of preventing bugs from slipping into the production environment.
  • Reviewing automated test failures to determine if a JIRA bug ticket needs to be created & addressed before promoting the code to the next environment or if the tests need updating, is part of each workday.
  • Own deployments, determining when pipeline is ready and subsequently  deploying development to the production environment
  • Participate actively in retrospectives, among other sprint rituals, to help the team’s continuous improvement and support of each other.

AWSBackend DevelopmentSQLCypressFrontend DevelopmentJavascriptQASCRUMJiraAPI testingManual testingREST APIRegression testingCI/CDProblem SolvingAgile methodologiesAttention to detailJSONConfluence

Posted 41 minutes ago
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📍 Canada, United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • 2-4 years of experience in client-facing roles in Saas, ideally in fintech, accounting, or ERP software
  • Expertise in software integrations, or accounting or procurement software
  • Strong technical aptitude and ability to comprehend complex software solutions, APIs, and integrations
  • Excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical audiences
  • Proven track record in a customer-facing role in the SaaS industry, such as Sales, Solutions Consulting, Pre-Sales, or Technical Account Management
  • Experience conducting persuasive software demonstrations, including strong demo fundamentals and an ability to tie features to value
  • Experience conducting customer discovery and technical scoping
  • Partner with Sales and Customer Success teams to achieve a deep understanding of larger, more complex clients and their current and future business needs
  • Craft and deliver compelling, customized demonstrations to prospects, tying their business challenges to the value Procurify provides
  • Build relationships and trust to become our prospects’ “trusted advisor” to understand and solve their complex workflow questions
  • Conduct technical scoping for out-of-the-box integrations as well as complex multi-system API integrations; work with partners on scoping custom solutions; collect requirements for internal development
  • Enhance client readiness by building collateral and processes to set proper expectations before their onboarding begins
  • Responsible for training and onboarding new members of our Solutions Consulting Team
  • Help ramp up new members of our Sales and Customer Success Teams
  • Other related ad hoc duties as assigned

SQLData AnalysisAPI testingREST APICommunication SkillsProblem SolvingCustomer serviceAccountingPresentation skillsWritten communicationExcellent communication skillsRelationship buildingAccount ManagementVerbal communicationTrainingTroubleshootingActive listeningClient relationship managementSales experienceTechnical supportCustomer SuccessSaaS

Posted 43 minutes ago
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🔥 Implementation Manager
Posted 43 minutes ago

📍 Canada

🧭 Full-Time

🔍 Software Development

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • 3+ years of hands-on implementation experience with SaaS applications.
  • Experience as an Implementation Manager working with and or/integrating with ERP and accounting applications such as Quickbooks, Sage Intacct, NetSuite etc.
  • Strong communication and interpersonal skills when it comes to building and maintaining client relationships
  • Experience working with customer data and imports
  • Strong customer and project management experience
  • Extremely detail-oriented, well organized, and impeccable time management skills
  • A track record for meeting deadlines and excelling in a fast-paced environment
  • Passionate about problem solving and helping customers excel
  • Be a Procurify product expert. You are the main point of contact for your onboarding clients, taking a consultative approach to discovery and scoping your clients’ workflows
  • Build strong client relationships by being the main point of contact during the implementation process
  • Understand client business requirements and goals during project planning to be able to support and design technical configuration and workflows
  • Project manage the implementation plan that include project schedules and managing the onboarding timelines, communication documents, and follow-up plans to keep each project moving
  • Support champions with change management strategy, leveraging Procurify’s education resources and facilitating training sessions to empower end users at multiple levels within an organization
  • Validate and lead user acceptance testing to ensure workflow configuration and integration are successful
  • Engage with product and engineering on feature releases and enhancements while staying up to date on product knowledge and industry standards
  • Be comfortable diving into data using Excel/Googlesheets
  • Work cross-functionally with the product team and engineering team as it relates to client onboarding and client success

Project ManagementSQLData AnalysisSalesforceProject CoordinationCommunication SkillsProblem SolvingCustomer serviceAgile methodologiesRESTful APIsAccountingWritten communicationInterpersonal skillsAccount ManagementTrainingClient relationship managementData visualizationCustomer supportChange ManagementCustomer SuccessSaaS

Posted 43 minutes ago
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🔥 General Application
Posted 44 minutes ago

📍 USA

🔍 Nonprofit Tech

🏢 Company: Ameelio

  • Requirements are not specified in the job description
  • The company is particularly interested in individuals with experience in: Government Technology, Public Policy & Research, Partnerships & Growth, Product & Engineering, and Operations & Implementation.
  • Responsibilities are not specified in the job description
  • The company is looking for builders, strategists, technologists, and mission-driven doers to help reshape the justice system.

AWSBackend DevelopmentLeadershipProject ManagementSoftware DevelopmentSQLAgileBusiness IntelligenceCloud ComputingData AnalysisData MiningFrontend DevelopmentProduct ManagementUI DesignOperations ManagementProduct DevelopmentCI/CDRESTful APIsSoftware Engineering

Posted 44 minutes ago
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📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Anrok

  • Product-minded software engineer with 5+ years of experience
  • Experience talking to users and synthesizing needs
  • Deep understanding of data platforms and building for scale
  • Design, build, and scale systems that let customers reliably sync their Anrok financial data to their data warehouses (e.g. Snowflake, BigQuery), allowing them to reconcile invoicing, payment, and bank account data.
  • Interface directly with customers to ensure the formats and mechanisms are tailored to the domain, but still flexible enough to accommodate different accounting practices.
  • Increase the flexibility and scale of Anrok's internal data infrastructure, allowing us to more effectively leverage data in our decision making.

AWSBackend DevelopmentPostgreSQLPythonSQLCloud ComputingData AnalysisETLGitSnowflakeAlgorithmsData engineeringData StructuresREST APICI/CDMicroservicesData visualizationData modelingNodeJSSoftware EngineeringData analyticsData managementDebuggingCustomer Success

Posted about 1 hour ago
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📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Anrok

  • 7+ years of experience working as a software engineer
  • 4+ years of experience building web application backends.
  • Experience with frontend development is a plus, but not required.
  • Own the scoping, design, and development of product features.
  • Identify and fix bugs and technical debt.
  • Collaborate with Support to address technical issues for customers

Backend DevelopmentPostgreSQLSQLFrontend DevelopmentReact.jsTypeScriptData StructuresREST APICollaborationProblem SolvingTechnical supportSoftware EngineeringDebugging

Posted about 1 hour ago
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🔥 Infrastructure Lead
Posted about 1 hour ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Anrok

  • 7+ years of experience in software engineering, including managing cloud-deployed software at scale using config-as-code
  • Experience operating relational databases and maintaining high availability
  • Experience refactoring application code to better leverage our infrastructure
  • 3+ years experience as the manager or technical lead of an infrastructure team
  • A security mindset and ability to think carefully about edge cases
  • Lead the team that improves Anrok's reliability, security, scalability, and performance.
  • Set the technical strategy for our infrastructure and drive technical decisions to achieve it.
  • Collaborate with other engineering teams and cross functionally to meet company goals.
  • Foster a collaborative and healthy culture of feedback, opportunity, and growth.

Backend DevelopmentLeadershipPostgreSQLSoftware DevelopmentSQLAgileCloud ComputingGCPJavaKubernetesPeople ManagementSoftware ArchitectureSpringSpring BootTypeScriptAlgorithmsData StructuresREST APICommunication SkillsAnalytical SkillsCI/CDProblem SolvingMentoringDevOpsTerraformMicroservicesScripting

Posted about 1 hour ago
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🔥 Sr. NetSuite Administrator
Posted about 1 hour ago

📍 Canada, United States

🔍 Cyber Security

🏢 Company: BeyondTrust👥 1001-5000💰 Private almost 4 years agoCloud ComputingSecurityCloud SecurityCyber SecuritySoftware

  • Bachelor’s degree in Information Technology, Finance, Accounting, or a related field.
  • Minimum of 4-6 years of NetSuite administration experience is required.
  • Experience administering other integrated financial applications, such as Coupa, Adaptive, AvaTax, and/or Concur is highly preferred.
  • Strong understanding of financial processes, accounting principles, and financial reporting.
  • Proficient in system configuration, user support, and troubleshooting.
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Familiarity with database management, SQL, and data integration tools.
  • Administer and maintain financial applications, including our NetSuite ERP system, Coupa procurement system, and various other financial systems.
  • Configure system settings, user roles, and access controls to meet business requirements.
  • Monitor system performance and troubleshoot issues to ensure minimal disruption to financial operations.
  • Provide day-to-day technical support to end-users, resolving application-related issues.
  • Create and update user documentation, guides, and FAQs.
  • Collaborate with finance and IT teams to identify areas for process improvement within financial applications.
  • Implement best practices and recommend system enhancements to streamline financial operations.
  • Work with stakeholders to gather and analyze business requirements for system modifications.
  • Manage the integration of financial applications with each other, and with other enterprise systems, such as our CRM, Salesforce, and our HRIS, UKG Pro.
  • Coordinate and oversee system upgrades, patches, and migrations, ensuring minimal downtime.
  • Test new features and functionalities before deployment to production environments.
  • Support users building financial reports and dashboards to aid their decision-making processes.
  • Develop custom reports and queries to meet specific business needs.
  • Ensure financial applications comply with internal policies, industry regulations, and security standards.
  • Conduct regular audits of system access, data integrity, and security protocols.

SQLSalesforceFinancial ManagementMicrosoft ExcelAccountingComplianceReportingTroubleshootingBudgetingCRMFinancial analysisData modeling

Posted about 1 hour ago
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