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πŸ“ United States, Canada, India, Colombia

πŸ” Software Development

  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
  • Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSBackend DevelopmentLeadershipNode.jsPostgreSQLProject ManagementPythonSQLAgileBusiness IntelligenceCloud ComputingData AnalysisDynamoDBFull Stack DevelopmentJavaSalesforceC#Amazon Web ServicesAPI testing.NETREST APIWebRTCCommunication SkillsCI/CDCustomer serviceAgile methodologiesRESTful APIsMentoringLinuxTerraformTroubleshootingAnsibleData modelingScriptingDebuggingCustomer Success

Posted 18 minutes ago
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πŸ“ United States, British Columbia, Ontario, India, Colombia

πŸ” Software Development

  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSNode.jsPythonAgileCloud ComputingJavaJenkinsSalesforceSCRUMC#Amazon Web Services.NETWebRTCCI/CDCustomer serviceScripting

Posted 18 minutes ago
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πŸ“ Brazil

🧭 Full-Time

πŸ” Software Development

  • 3+ years of experience designing and developing complex modern services applications
  • Experience with the end-to-end process
  • Experience applying object-oriented or functional design and RESTful web services
  • Experience applying computer science fundamentals: data structures, algorithm design, problem-solving, and complexity analysis
  • Experience with at least one programming language such as Java, Scala, Python, Ruby, NodeJS or Go
  • Experience with JavaScript, HTML5, CSS/SASS, and modern web technologies will be a plus
  • Strong communication skills
  • Experience with SQL/NoSQL technology such as PostgreSQL, MySQL or DynamoDB
  • Proficient in a broad range of software design approaches and common UX patterns
  • Can articulate the risks and benefits of depending on front-end libraries, frameworks, and tool-sets
  • Willingness to mentor junior engineers
  • Experience as Full Stack would be a plus
  • Experience architecting large-scale multi-tier web applications
  • Ensure successful delivery of projects, and promote the long-term technical health of our services
  • Design, develop, test, deploy, maintain and improve services focusing on performance, scalability, and stability
  • Build Integration with 3rd party API and tools
  • Manage project priorities, deadlines, and deliverables
  • Bring expertise in architecture and design process
  • Support existing systems looking to enhance functionality, increase scale, and transform in new ways to meet our product demands
  • Meet with the business and product team to review the design of the product
  • Create new services/products and capabilities to meet emerging needs as our business grows

AWSBackend DevelopmentDockerNode.jsPostgreSQLSoftware DevelopmentSQLAgileHTMLCSSJavascriptAlgorithmsAPI testingData StructuresGoREST APICommunication SkillsCI/CDRESTful APIsMicroservicesJSONSoftware EngineeringDebugging

Posted about 2 hours ago
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πŸ“ United States, Canada

🧭 Full-Time

πŸ’Έ 132050.0 - 207100.0 USD per year

πŸ” Software Development

  • 5+ years of experience shipping features and products, with a focus on web frameworks and products
  • Familiar with Node.js, React, TypeScript, GraphQL, AWS Lambdas, framework development, and server-rendering complex React applications at scale
  • Can debug production issues across services and multiple levels of the stack
  • Collaborate with designers, PMs, and engineers to plan and build product capabilities that enable our ambitious visual development goals
  • Build, document, and test production code that impacts all Webflow customers
  • Participate in all engineering activities including technical designing and implementation, testing and validation, releasing new capabilities, incident response, and interviewing
  • Solve problems in a highly technical platform that empowers hundreds of thousands of people
  • Tackle complex technical challenges on a collaborative and geographically distributed team

GraphQLNode.jsSoftware DevelopmentFull Stack DevelopmentReact.jsTypeScriptAlgorithmsData StructuresREST APIReactCommunication SkillsCI/CDProblem SolvingAgile methodologiesData modelingDebugging

Posted about 2 hours ago
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πŸ”₯ QA Automation Engineer
Posted about 2 hours ago

πŸ“ Argentina, Colombia, MΓ©xico, Venezuela, PanamΓ‘, PerΓΊ

🧭 Full-Time

🏒 Company: SkydropxπŸ‘₯ 251-500πŸ’° Series B over 2 years agoProductivity ToolsLogisticsDeliveryE-CommerceInformation TechnologySoftware

  • Minimum 3 years of experience working on software projects, demonstrating solidity in QA.
  • Deep knowledge of agile methodologies, use of tools and software quality control processes.
  • Minimum 1 year of experience in the development of test automation scripts for web and API development (e.g.: Jest, Cypress, Mocha, etc.).
  • Communication skills and ability to work effectively in collaborative teams.
  • Participate actively in the planning and design of system test cases, contributing to the strengthening of product quality.
  • Periodically execute acceptance and regression tests, identifying and documenting any functional or design incidents that compromise the proper use and experience of the system.
  • Collaborate closely with the Engineering team to promote and/or improve QA strategies aligned with the company's quality standards.
  • Develop test automation scripts that allow us to guarantee the consistency of the functionalities for the end user.
  • Collaborate closely with the development, product, and other stakeholders teams to ensure the quality of the processes in all phases of the software life cycle.

Node.jsAgileCypressJavascriptJestQAQA AutomationRuby on RailsTypeScriptAPI testingSelenium

Posted about 2 hours ago
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πŸ“ United States, Canada

🧭 Full-Time

πŸ’Έ 132050.0 - 207100.0 USD per year

πŸ” Software Development

🏒 Company: WebflowπŸ‘₯ 501-1000πŸ’° $120,000,000 Series C almost 3 years agoπŸ«‚ Last layoff 8 months agoCMSWeb HostingWeb Design

  • 5+ years of experience shipping features and products, with a focus on web frameworks and products
  • Have an innate interest in the Web Platform, visual development, building software frameworks, and the intersection of building platforms that enable customers
  • Love thinking through large technical problems and working through that complexity on a collaborative, distributed team
  • Are comfortable building up a mental model of a product and architecture through reading code and debugging existing software
  • Can debug production issues across services and multiple levels of the stack
  • Take pride in taking ownership and driving projects to business impact
  • Deeply understand data design and modeling
  • Are familiar with Node.js, React, TypeScript, GraphQL, AWS Lambdas, framework development, and server-rendering complex React applications at scale
  • Have consistently communicated trade-offs throughout a project to meet both technical and business requirements
  • Are comfortable working in an agile, safe-to-fail environment
  • Collaborate with designers, PMs, and engineers to plan and build product capabilities that enable our ambitious visual development goals
  • Build, document, and test production code that impacts all Webflow customers
  • Participate in all engineering activities including technical designing and implementation, testing and validation, releasing new capabilities, incident response, and interviewing
  • Solve problems in a highly technical platform that empowers hundreds of thousands of people
  • Tackle complex technical challenges on a collaborative and geographically distributed team

GraphQLNode.jsFull Stack DevelopmentTypeScriptAPI testingReactCI/CDRESTful APIsData modelingSoftware EngineeringDebugging

Posted about 15 hours ago
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πŸ“ Romania

🧭 Full-Time

πŸ” Software Development

🏒 Company: Nearform

  • Excellent communication and collaboration skills.
  • Proficient in English
  • Practical experience of delivering in an agile environment.
  • Practical experience and knowledge of developing real-world solutions.
  • Deep knowledge of the JavaScript language
  • Deep understanding of JavaScript frameworks, must include React, Node.js (or both)
  • Deep understanding of versioning control tools - Git.
  • Testing experience and familiarity with testing tools at all levels, unit, integration and end to end testing.
  • Practical and real world experience working with databases.
  • Experience with automation, CI and CD.
  • Supporting component design, development and maintenance and taking responsibility for personal technical quality standards within the project team.
  • Assisting with defining structured practices, especially in source code management, building and deployment.
  • Designing and implementing data storage solutions.
  • Optimising performance in applications for maximum speed and scalability.
  • Getting feedback from users and clients, and building solutions for them.
  • Assisting with the analysis of client requirements.
  • Working with and supporting Technical Leaders in project execution and timely delivery.
  • Collaborating with client teams.

Backend DevelopmentNode.jsPostgreSQLSoftware DevelopmentSQLAgileExpress.jsFull Stack DevelopmentGitJavascriptReact.jsCI/CDRESTful APIsJSONEnglish communication

Posted about 17 hours ago
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πŸ“ Italy

🧭 Full-Time

πŸ” Software Development

🏒 Company: Nearform

  • Excellent communication and collaboration skills.
  • Proficient in English
  • Practical experience of delivering in an agile environment.
  • Practical experience and knowledge of developing real-world solutions.
  • Deep knowledge of the JavaScript language
  • Deep understanding of JavaScript frameworks, must include React, Node.js (or both)
  • Deep understanding of versioning control tools - Git.
  • Testing experience and familiarity with testing tools at all levels, unit, integration and end to end testing.
  • Practical and real world experience working with databases.
  • Supporting component design, development and maintenance and taking responsibility for personal technical quality standards within the project team.
  • Assisting with defining structured practices, especially in source code management, building and deployment.
  • Designing and implementing data storage solutions.
  • Optimising performance in applications for maximum speed and scalability.
  • Getting feedback from users and clients, and building solutions for them.
  • Assisting with the analysis of client requirements.
  • Working with and supporting Technical Leaders in project execution and timely delivery.
  • Collaborating with client teams.
  • Designing & building applications using JavaScript

Backend DevelopmentNode.jsPostgreSQLSoftware DevelopmentSQLAgileExpress.jsFull Stack DevelopmentGitJavascriptReact.jsTypeScriptReactCommunication SkillsAnalytical SkillsCollaborationCI/CDProblem SolvingRESTful APIsJSONEnglish communication

Posted about 17 hours ago
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πŸ”₯ Software Engineer
Posted about 19 hours ago

πŸ“ United States

🧭 Full-Time

πŸ” Software Development

🏒 Company: FieldguideπŸ‘₯ 101-250πŸ’° $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

  • Modern web tech stacks consisting of several of the following: TypeScript, React, GraphQL, NodeJS, Hasura, Postgres, and AWS
  • Test and automation tools like Jest and Cypress
  • DevOps and continuous integration/delivery best practices
  • Information security best practices
  • Collaborating on all aspects of product strategy and UX
  • Shaping a young tech stack, product, and engineering organization
  • Be a core technical contributor at a Series B-stage company as it scales
  • Contribute to the end-to-end development of features
  • Bring a mindset of continuous improvement to your work

AWSGraphQLNode.jsPostgreSQLCypressJestTypeScriptReactCI/CDRESTful APIsDevOpsSoftware Engineering

Posted about 19 hours ago
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πŸ”₯ Senior Software Engineer
Posted about 19 hours ago

πŸ“ United States

🧭 Full-Time

πŸ” Software Development

🏒 Company: FieldguideπŸ‘₯ 101-250πŸ’° $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

  • Experience with modern web tech stacks consisting of several of the following: TypeScript, React, GraphQL, NodeJS, Hasura, Postgres, and AWS
  • Architecting systems and data pipelines that can handle the ingestion, digitalization, storage, and retrieval of document-heavy data sets, including document processing, search, and classification (ML experience is a plus)
  • Test and automation tools like Jest and Cypress
  • DevOps and continuous integration/delivery best practices
  • Information security best practices
  • Collaborating on all aspects of product strategy and UX
  • Shaping a young tech stack, product, and engineering organization
  • Be an essential technical contributor at a Series B-stage company as it scales
  • Play a leadership role on the end-to-end development of features, specifically in regards to making architectural decisions and trading off different approaches
  • Bring a mindset of continuous improvement to your work. You’ll be responsible for making our technology and processes better over time.
  • Understand how to optimize for iteration speed while maintaining a high quality bar and technical rigor

AWSBackend DevelopmentGraphQLNode.jsPostgreSQLSoftware DevelopmentCypressFull Stack DevelopmentJestReact.jsSoftware ArchitectureTypeScriptReactCI/CDRESTful APIsDevOps

Posted about 19 hours ago
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