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Remote IT Jobs
Cloud Computing
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πŸ“ United States, Canada, India, Colombia

πŸ” Software Development

  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
  • Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSBackend DevelopmentLeadershipNode.jsPostgreSQLProject ManagementPythonSQLAgileBusiness IntelligenceCloud ComputingData AnalysisDynamoDBFull Stack DevelopmentJavaSalesforceC#Amazon Web ServicesAPI testing.NETREST APIWebRTCCommunication SkillsCI/CDCustomer serviceAgile methodologiesRESTful APIsMentoringLinuxTerraformTroubleshootingAnsibleData modelingScriptingDebuggingCustomer Success

Posted 6 minutes ago
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πŸ“ United States, British Columbia, Ontario, India, Colombia

πŸ” Software Development

  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSNode.jsPythonAgileCloud ComputingJavaJenkinsSalesforceSCRUMC#Amazon Web Services.NETWebRTCCI/CDCustomer serviceScripting

Posted 6 minutes ago
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πŸ“ Canada

🧭 Full-Time

πŸ’Έ 150000.0 - 172000.0 USD per year

πŸ” Software Development

🏒 Company: ProcurifyπŸ‘₯ 101-250πŸ’° $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • 4+ years of experience working as a SecOps Engineer
  • Experience mitigating and maintaining compliance controls (e.g. , ISO27001, SOC2, PCI DSS)
  • Experience with containerized applications running in AWS
  • A strong understanding of cloud infrastructure networking and security policies
  • Familiarity with infrastructure as code tools such as Terraform
  • A history of effective collaboration with development teams to uphold security best practices (OWASP, etc.)
  • Adept at working with a high degree of autonomy and initiative.
  • Strong problem-solving, technical design, and analytical skills.
  • Able to balance multiple competing priorities while solving challenging problems.
  • Excellent teamwork and communication with other software engineers, your leadership, and others with less technical backgrounds.
  • Act with compassion and empathy for others. Believe that your team’s success is your success.
  • Work with your team and across the Product Engineering teams to design and deploy processes and tools that help our teams raise the security standard at Procurify and deliver a secure product for our customers
  • Follow DevSecOps principles to shift security left
  • Work with engineering teams to ensure that security is a major driver of our engineering designs
  • Complete STRIDE assessments for each significant security engineering feature
  • Develop best-in-class security policies for our application development and cloud infrastructure
  • Maintain a high degree of compliance across the organization
  • Implement and monitor a SIEM tool to detect and remediate security events
  • Detect, triage and respond to security incidents within SLOs
  • Collaborate with product development teams to mitigate and prevent security vulnerabilities
  • Detect, triage, and mitigate vulnerabilities in collaboration with the engineering teams

AWSPythonCloud ComputingCybersecurityKubernetesAnalytical SkillsCI/CDProblem SolvingRESTful APIsDevOpsTerraformMicroservicesComplianceExcellent communication skillsTeamwork

Posted 32 minutes ago
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πŸ”₯ General Application
Posted 33 minutes ago

πŸ“ USA

πŸ” Nonprofit Tech

🏒 Company: Ameelio

  • Requirements are not specified in the job description
  • The company is particularly interested in individuals with experience in: Government Technology, Public Policy & Research, Partnerships & Growth, Product & Engineering, and Operations & Implementation.
  • Responsibilities are not specified in the job description
  • The company is looking for builders, strategists, technologists, and mission-driven doers to help reshape the justice system.

AWSBackend DevelopmentLeadershipProject ManagementSoftware DevelopmentSQLAgileBusiness IntelligenceCloud ComputingData AnalysisData MiningFrontend DevelopmentProduct ManagementUI DesignOperations ManagementProduct DevelopmentCI/CDRESTful APIsSoftware Engineering

Posted 33 minutes ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software Development

🏒 Company: Anrok

  • Product-minded software engineer with 5+ years of experience
  • Experience talking to users and synthesizing needs
  • Deep understanding of data platforms and building for scale
  • Design, build, and scale systems that let customers reliably sync their Anrok financial data to their data warehouses (e.g. Snowflake, BigQuery), allowing them to reconcile invoicing, payment, and bank account data.
  • Interface directly with customers to ensure the formats and mechanisms are tailored to the domain, but still flexible enough to accommodate different accounting practices.
  • Increase the flexibility and scale of Anrok's internal data infrastructure, allowing us to more effectively leverage data in our decision making.

AWSBackend DevelopmentPostgreSQLPythonSQLCloud ComputingData AnalysisETLGitSnowflakeAlgorithmsData engineeringData StructuresREST APICI/CDMicroservicesData visualizationData modelingNodeJSSoftware EngineeringData analyticsData managementDebuggingCustomer Success

Posted 35 minutes ago
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πŸ”₯ Infrastructure Lead
Posted 35 minutes ago

πŸ“ United States

🧭 Full-Time

πŸ” Software Development

🏒 Company: Anrok

  • 7+ years of experience in software engineering, including managing cloud-deployed software at scale using config-as-code
  • Experience operating relational databases and maintaining high availability
  • Experience refactoring application code to better leverage our infrastructure
  • 3+ years experience as the manager or technical lead of an infrastructure team
  • A security mindset and ability to think carefully about edge cases
  • Lead the team that improves Anrok's reliability, security, scalability, and performance.
  • Set the technical strategy for our infrastructure and drive technical decisions to achieve it.
  • Collaborate with other engineering teams and cross functionally to meet company goals.
  • Foster a collaborative and healthy culture of feedback, opportunity, and growth.

Backend DevelopmentLeadershipPostgreSQLSoftware DevelopmentSQLAgileCloud ComputingGCPJavaKubernetesPeople ManagementSoftware ArchitectureSpringSpring BootTypeScriptAlgorithmsData StructuresREST APICommunication SkillsAnalytical SkillsCI/CDProblem SolvingMentoringDevOpsTerraformMicroservicesScripting

Posted 35 minutes ago
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πŸ”₯ Sales Manager
Posted about 1 hour ago

πŸ“ India

πŸ” Cloud Deployment Sales

🏒 Company: careers

  • Demonstrate exceptional Sales experience with Cloud software or Implementation solutions (Strong Preference given to Workday ecosystem experience)
  • Have understanding of the HCM/Enterprise Finance delivery and solution
  • Be a natural communicator and have the ability to build successful relationships with clients and internal teams
  • Be highly organised and able to prioritise effectively in a fast moving environment
  • Advanced Degree is preferred and/or equivalent work-related experience and success.
  • Achieve individual sales goal for Professional Services and related products
  • Set and execute the sales strategy for assigned territory and lead the development of a sales plan targeting organizations where a Service Delivery opportunity is likely to exist.
  • Collect and communicate market intelligence on products/services and incorporate it into sales client planning process
  • Effectively utilize lead generation team and other sales support resources at the appropriate time in the selling process
  • Demonstrate strong sales strategy ability by crafting and presenting client offers and helping the team identify and navigate alternative paths to making the sale
  • Manage and maximize the client level cost of sale
  • Provide input on pricing decisions striving to sell at the highest possible profit margin
  • Maximize the use (both individually and with the team) of sanctioned tools including but not limited to Salesforce.com.
  • Drives increased client satisfaction, measured by surveys, spend and feedback

Cloud ComputingSalesforceClient relationship managementSales experienceLead GenerationCustomer Success

Posted about 1 hour ago
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πŸ“ United States

πŸ’Έ 190000.0 - 280000.0 USD per year

πŸ” Software Development

  • Minimum of 10 years working of product development, working in a highly regulated industry is a plus
  • 5+ years experience in a leadership role with a successful track record of growing revenue with tight collaboration with sales/GTM
  • Experience leading product management teams that effectively collaborate and partner with design & tech teams
  • Experience in B2B SaaS product development and optimizing product offerings to sell to different market segments; Experience in building groundswell adoption a plus
  • Experience with segmenting the user base with sales and usage data to guarantee an effective product offering to multiple market segments
  • Help drive the overall company strategy by identifying new revenue opportunities, capabilities, and products that open new markets and expand our customer base
  • Develop a deep and sustained partnership with Engineering and Finance to define our R&D investments and lead the processes for scoping, planning, and measuring the impact of the investments
  • Work with the team to develop a product roadmap that contributes to our vision, strategy, and goals
  • Help move Product (and Unqork) to an outcomes-based Product Organization
  • Work with our GTM and Marketing teams to align the product releases with a robust GTM, enablement, and marketing motion
  • Continue to build and develop a motivated and effective product management team, and data-driven PDLC process
  • Develop a deep understanding of our customer problems, through quantitative and qualitative analysis; and a means to utilize that research/insights to inform a strategic roadmap
  • Communicate the Product strategy effectively across the organization to motivate the team and inspire collaboration

AWSLeadershipAgileBusiness DevelopmentCloud ComputingData AnalysisPeople ManagementProduct ManagementSCRUMProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategyFinancial ManagementProduct AnalyticsExcellent communication skillsSales experienceStakeholder managementSaaSBudget management

Posted about 2 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 166372.19 - 207965.24 USD per year

πŸ” Software Development

  • Deep understanding of GSI and Reseller pre-sales motions, including how solution architects, pre-sales technical specialists and technical teams participate in discovery workshops, opportunity qualification, proof-of-concepts, and technical validation sessions. This includes understanding how technology choices impact project economics and delivery timelines.
  • Experience with GSI and Reseller sales methodologies, particularly how they identify and qualify opportunities through both client-direct and vendor-partner channels and how they manage complex, multi-stakeholder, multi-vendor, multi-tech option sales cycles.
  • Knowledge of how GSIs and Resellers approach technical enablement and skills development, including their internal training programs and certification paths, and how they maintain technical excellence across delivery teams while managing utilization targets.
  • Cloud data platforms and data lakes: Snowflake, Databricks, Redshift, BigQuery, Synapse, S3, ADLS, OneLake, Hadoop - Hands-on experience with modern cloud data platforms and data lake architectures
  • Data workloads including data warehousing, data lakes, AI, ML, Gen AI, data applications, data engineering
  • Open table formats: Iceberg, Delta Lake, Hudi
  • Data movement technologies: Fivetran, HVR, Matillion, Airbyte, Informatica, Talend, Datastage, ADF, AWS Glue. Hands-on experience with traditional (or more modern) ETL/ELT solutions
  • Databases: Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, CosmosDB, SAP HANA.
  • Applications: Salesforce, Google Analytics, ServiceNow, Hubspot, etc.
  • ERP solutions: SAP, Oracle, Workday, etc.
  • Data transformation solutions: dbt Core, dbt Cloud, Coalesce, Informatica
  • Gen AI: approaches, concepts, and the Gen AI technology ecosystem for hyperscalers, cloud data platforms, and solution-specific ISVs
  • REST APIs: Experience programmatically interacting with REST APIs
  • Data Infrastructure, Data Security, Data Governance and Application Development: strong understanding of technical architectures and approaches
  • Programming languages: Python, SQL
  • Create, develop, build, and take ownership of ongoing relationships with GSI and Reseller pre-sales technical team members, lead architects, and other technical recommenders to create multiple Fivetran technical evangelists and champions within each GSI and Reseller partner.
  • Interact daily with Fivetran’s top GSI and Reseller partners while tracking, measuring, and driving 3 primary KPIs - partners enabled, gtm activities supported, and technical content created.
  • Represent Fivetran as the partner technical liaison plus product, data and solution expert. Collaborate with the strategic GSI and Reseller Partner Sales Managers to enable new and existing GSI and Reseller partners to understand Fivetran's value, differentiation, messaging, and technical/business value.
  • Assist Fivetran Partner Sales Managers in communicating and demonstrating Fivetran’s value prop to existing and prospective partners to get them excited about partnering with Fivetran
  • Get hands-on with all aspects of Fivetran and the broader data ecosystem technologies listed above in building out live demos, hands-on labs, solution prototypes, and Fivetran/GSI/Reseller joint solutions.
  • Communicate customer requirements and competitor solutions. Provide a strong technical response to partner requests. Engage the customer SE team and communicate client requirements for individual client opportunities.

PostgreSQLPythonSQLBusiness IntelligenceCloud ComputingETLHadoopMongoDBMySQLOracleSalesforceSAPSnowflakeGoogle AnalyticsData engineeringAnalytical SkillsMentoringPresentation skillsExcellent communication skillsRelationship buildingStrong communication skills

Posted about 2 hours ago
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