Senior Jira Administrator

New
C
CanonicalEnterprise software
This role can be held anywhere in EMEA time zones., EMEA time zonesFull-TimeSenior
Salary not disclosed
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Job Details

Languages
Professional written and spoken English
Required Skills
Python

Requirements

  • Have an exceptional academic track record from both high school and university.
  • Have experience administering Atlassian Jira and its ecosystem.
  • Understand common Jira usage patterns for technical and non-technical departments.
  • Have experience as a software developer in Python.
  • Have professional written and spoken English.
  • Be able to collaborate remotely with diverse team members and stakeholders.
  • Be able to remain motivated, productive, and organized in a fully remote environment.
  • Be able to travel internationally twice a year for company events lasting up to two weeks.
  • Nice to have: a perspective on process architecture.
  • Nice to have: experience with complex cross-project automation.

Responsibilities

  • Manage Atlassian Jira Cloud at Canonical.
  • Design, document, and implement processes and automation in Jira.
  • Design, document, and implement integrations between Jira and the data warehouse.
  • Create analytical dashboards to help stakeholders make data-driven decisions.
  • Create learning resources that scale.
  • Work with engineering, operations, and support teams.
  • Take ownership of critical escalations and resolve them in a timely manner.
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