ServiceNow Developer, Service Management

dmTECH PolskaRetail technology

100% współpraca zdalna; WrocławContractMiddle

Salary70 - 190 PLN per hour net b2b

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Job Details

Have practical experience developing solutions on the ServiceNow platform, including at least the ITSM module.
Have strong JavaScript skills and practical experience with ServiceNow scripting, including business rules, client scripts, and script includes.
Have experience using Flow Designer or Integration Hub for process automation.
Have practical experience with integrations using REST API or SOAP API.
Know ITIL/ITSM processes, including Incident, Problem, Change, Request, and Configuration Management.
Have experience delivering projects using agile methods.
Have very good Polish and English language skills at C1 level.
ServiceNow Certified System Administrator certification is an advantage.
ServiceNow Micro Certifications, CIS certifications, or ITIL v4 Foundation certification are advantages.
German at B2 level is an advantage.

Design, configure, and develop ServiceNow solutions for ITSM, CMDB, Configuration Management, and Asset Management.
Create and optimize workflows, business rules, scripts, and automations using JavaScript, Flow Designer, and Integration Hub.
Design and implement integrations with external systems using REST API and SOAP API.
Translate business requirements into technical solutions and user stories with product and technology teams.
Create and maintain automated tests using Automated Test Framework.
Participate in agile project activities, including planning, reviews, retrospectives, and releases.
Review code and contribute to technical quality standards and good practices.
For senior profiles, provide technical support, break down requirements into user stories, estimate effort, and share knowledge.

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