Platform Tooling Engineer
New
G
GDITPlatform engineering
Remote (CONUS), CMS business hours (9:00 AM–5:00 PM ET) for non-production supportFull-TimeSenior
Salary123,250 - 166,750 USD per year
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Job Details
- Experience
- 5+ years of relevant experience
- Required Skills
- AWSKubernetesJiraTerraformAnsibleConfluence
Requirements
- Have 5+ years of relevant experience in platform tooling, DevOps, CI/CD administration, cloud operations, systems administration, platform engineering, or a related technical field.
- Hold a bachelor's degree in computer science, information technology, engineering, or a related discipline; additional relevant experience may be considered in place of a degree.
- Be able to obtain and maintain Public Trust.
- Have experience administering enterprise DevOps, collaboration, or CI/CD platforms such as Jira, Confluence, Jira Service Management, GitHub Enterprise, Jenkins, CloudBees CI, or Slack.
- Have experience administering CI/CD controllers, build agents, pipelines, plugins, credentials, webhooks, APIs, and integrations.
- Have experience supporting Linux servers, containerized applications, Kubernetes platforms, and AWS cloud infrastructure.
- Have experience with platform upgrades, security patching, backups, restoration validation, certificate management, and preventive maintenance.
- Have experience provisioning users and administering groups, roles, permissions, service accounts, SSO, MFA, and role-based access controls.
- Have experience monitoring system health, availability, performance, capacity, utilization, APIs, integrations, and logs, and troubleshooting platform, build-agent, access, network, API, and integration issues.
- Have experience developing scripts to automate provisioning, administration, testing, monitoring, reporting, or maintenance.
- Have working knowledge of infrastructure as code and configuration automation using Terraform, AWS CloudFormation, Ansible, Packer, or comparable technologies.
- Have working knowledge of DevSecOps practices, including secure configuration, secrets management, vulnerability remediation, automated testing, and container security.
- Have experience implementing highly available platforms, automated recovery, and no-downtime upgrades.
- A relevant AWS, Atlassian, Okta, CloudBees, Kubernetes, Linux, DevOps, or security certification is listed as a qualification.
- Support non-production work during CMS business hours (9:00 AM–5:00 PM ET), participate in an on-call rotation for 24×7 production support, and travel up to 10%.
Responsibilities
- Install, configure, operate, and maintain Jira, Confluence, Jira Service Management, GitHub Enterprise, Slack, CloudBees CI, IDM/Okta, plugins, CI/CD build agents, and supporting infrastructure.
- Perform platform upgrades, patching, backups, user and access provisioning, license administration, certificate management, and preventive maintenance.
- Support high availability and zero-downtime operations, including automated recovery and no-downtime upgrades.
- Monitor platform health, availability, utilization, capacity, APIs, integrations, and logs; respond to alerts and incidents; troubleshoot issues; and escalate complex problems.
- Automate infrastructure and recurring operational tasks using Terraform, CloudFormation, Ansible, Packer, and scripting languages.
- Collaborate with application teams, senior engineers, security personnel, government stakeholders, vendors, and end users to support enterprise tooling.
- Maintain runbooks, standard operating procedures, API documentation, training materials, FAQs, user communications, and application onboarding resources.
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