Remote Travel Specialist

New
S
Skyrocket Roaming Travel ServicesTravel
AustraliaFull-Time
Salary not disclosed
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Job Details

Required Skills
Customer service

Requirements

  • Bring customer service experience; experience in travel, hospitality, or support roles is preferred.
  • Be highly organized, dependable, and detail-oriented.
  • Work independently in a fully remote role.
  • Learn new systems, booking platforms, and digital tools quickly.
  • Have strong written and verbal communication skills.

Responsibilities

  • Support clients remotely via email, phone, and messaging platforms.
  • Respond to travel-related inquiries in a timely, professional manner.
  • Assist with itinerary changes, cancellations, updates, and special requests.
  • Provide information on destinations, travel requirements, and agency processes.
  • Monitor upcoming trips and proactively communicate with clients as needed.
  • Resolve issues efficiently while maintaining client satisfaction.
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