Business Analyst / Consultant (Dynamics 365)

Nexio ManagementIT consulting

Workplace type: remote; Locations: Warszawa, Puławska, Warszawa, Country code: PLFull-TimeMiddle

Salary not disclosed

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Job Details

Experience: Minimum 3 lata doświadczenia w analizie biznesowej lub konsultingu funkcjonalnym przy projektach wykorzystujących Dynamics 365 i/lub Power Platform.
Required Skills: Microsoft DynamicsRESTful APIsAzure DevOps

Have at least 3 years of business analysis or functional consulting experience on projects using Dynamics 365 and/or Power Platform.
Know how to configure Dataverse tables, forms, views, model-driven apps, business rules, and Power Automate.
Be able to distinguish standard solutions, configuration, custom development, and high-risk changes, and assess their impact on solution evolution and maintenance.
Understand APIs, integration patterns, ALM, environment and solution management, data migration, and test automation.
Have experience creating testable requirements, process diagrams, data definitions, and acceptance criteria that account for user roles.
Know Responsible AI, Privacy by Design, accessibility, and IT solution security concepts.
Communicate clearly with business and technical stakeholders and document agreements precisely.
Scrum experience and current Microsoft Power Platform, Dynamics 365, or Copilot Studio certifications are welcome.
Experience with process mining, Customer Insights, omnichannel/contact center solutions, Microsoft Fabric, Power BI, or regulated industries is welcome.

Analyze business needs using process mapping, user journeys, Event Storming, or BPMN, and translate findings into epics, user stories, acceptance criteria, and non-functional requirements.
Map business requirements to standard Dynamics 365 and Power Platform capabilities before recommending custom solutions.
Identify opportunities to use AI and AI agents while considering human oversight, data sources, permissions, evaluation criteria, privacy, and failure scenarios.
Maintain requirements traceability from business goals through solution components to test results and implementation outcomes, using Azure DevOps or similar tools.
Define data quality and retention, security roles, separation of duties, auditability, and integration requirements with architects and security experts.
Support fit-to-standard workshops, backlog refinement, UAT, adoption planning, and monitoring of business benefits against agreed KPIs.
Collaborate with cross-functional, distributed project teams and client stakeholders.
Document key decisions, assumptions, and risks, and follow agreed quality standards including source control, peer review, and quality gates.

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