Entry Level Customer Service
New
A
American Income Life Insurance CompanySupplemental benefits
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- Customer service
Requirements
- Bring a strong customer service mindset.
- Communicate professionally and clearly by phone, video, and email.
- Build trust and rapport with clients.
- Work independently from home.
- Stay organized and manage multiple tasks.
- Be willing to learn and receive coaching.
- Sales, customer service, or client-facing experience is helpful but not required.
- Remain calm and professional under pressure.
Responsibilities
- Speak with clients by phone or virtual meeting.
- Provide general information about available products and services.
- Answer questions related to current or requested coverage.
- Review client needs and help identify suitable options.
- Maintain accurate notes and client records.
- Follow up with clients to ensure they receive proper support.
- Stay updated on product changes, service updates, and company procedures.
- Work with leadership to improve client experience and efficiency.
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