Online Customer Care Coordinator (Entry-Level)
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Aisles & AbroadCustomer care
Listing location: Philadelphia, Pennsylvania; Workplace type: RemoteFull-TimeEntry
Salary40,000 - 70,000 USD per year
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Job Details
- Required Skills
- Customer serviceTime Management
Requirements
- Demonstrate strong communication and interpersonal skills.
- Bring excellent organizational and time-management abilities.
- Work independently in a remote setting.
- Manage multiple tasks with attention to detail.
- Use email, messaging platforms, and online systems.
- Customer service, support, or coordination experience is preferred, but not required.
Responsibilities
- Serve as a point of contact for client inquiries and support requests.
- Coordinate services, scheduling, and follow-ups.
- Communicate updates and next steps clearly and professionally.
- Maintain accurate records of client interactions and requests.
- Monitor tasks and ensure timely responses and resolutions.
- Support a positive and consistent client experience.
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