Travel Customer Support Representative
New
A
Aisles & AbroadTravel hospitality
RemoteFull-TimeEntry
Salary$45,000 - $65,000 a year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceAttention to detail
Requirements
- Bring strong customer service and communication skills.
- Be friendly, dependable, and professional.
- Have good organization and attention to detail.
- Be comfortable researching and comparing information online.
- Have basic computer and internet proficiency.
- Be able to work independently in a remote environment.
- Be willing to learn new systems and travel resources.
- Previous customer service experience is helpful but not required.
- Previous travel industry experience is not required.
Responsibilities
- Assist clients with travel-related questions and vacation planning.
- Research hotels, resorts, cruises, destinations, transportation, activities, and excursions.
- Help clients compare travel options based on preferences and budgets.
- Assist with reservations, booking details, and confirmation information.
- Support reservation updates or changes when needed.
- Communicate travel information, deadlines, and trip details to clients.
- Organize itineraries and important travel documents.
- Maintain accurate client and reservation information.
- Use online travel platforms and supplier resources.
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