Director, Quality Engineering, Patient Services & Pharmacy
H
HumanaHealthcare technology
Source API remote eligibility restrictions: United StatesFull-TimeDirector
Salary$156,600 - $215,400 per year; eligible for a bonus incentive plan
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Job Details
- Experience
- 10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines; 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments.
- Required Skills
- AgileAPI testingRegression testingCI/CDDevOpsUnit TestingDistributed Systems
Requirements
- Bachelor’s degree or equivalent experience.
- 10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines.
- 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments.
- Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio.
- Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics-driven execution.
- Strong understanding of Agile, DevOps, and CI/CD practices.
- Experience with API, UI, integration, regression, and end-to-end testing approaches.
- Familiarity with distributed systems and modern application architectures.
- Strong communication and stakeholder management skills, with the ability to influence cross-functional leaders.
- Experience working in matrixed organizations and leading geographically distributed teams.
- Preferred: experience in healthcare or another highly regulated industry.
- Preferred: familiarity with enterprise quality tools, test management platforms, engineering lifecycle tools, microservices, event-driven systems, cloud-native architectures, and non-functional testing.
Responsibilities
- Lead quality engineering strategy and execution across a defined portfolio, domain, or segment.
- Lead and develop quality engineering managers, leads, engineers, and SDETs; drive organization design, talent growth, and team performance.
- Establish portfolio quality goals, KPIs, and governance to improve delivery quality, release readiness, and production stability.
- Embed built-in quality across planning, design, development, testing, and deployment.
- Oversee test strategy and execution across functional, integration, end-to-end, regression, and release validation.
- Own portfolio-level quality risk management, including defect trends, release concerns, environment issues, and cross-team dependencies.
- Drive automation-first practices and integrate quality signals, validation, and gates into CI/CD pipelines.
- Lead adoption of AI-enabled quality engineering capabilities and modernize quality frameworks, tooling, and test approaches.
- Oversee non-functional quality practices, including performance, resiliency, operational readiness, and security validation.
- Use metrics and production insights to drive continuous improvement and partner with stakeholders on quality strategy and standards.
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