Senior Full Stack Developer
E
EllucianHigher education software
Source API remote eligibility restrictions: MexicoFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Strong analytical, written, and verbal communication skills in English across technical and non-technical audiences.
- Experience
- Typically 5+ years of relevant experience in application development, technical consulting, production support, integrations, or related work
- Required Skills
- GraphQLSQLGitJavascriptReactRESTful APIsNodeJSPostman
Requirements
- Typically have 5+ years of relevant experience in application development, technical consulting, production support, integrations, or related work.
- Have experience owning complex technical problems.
- Have strong experience with JavaScript, ReactJS, and NodeJS, including reading, troubleshooting, and modifying code.
- Have experience consuming, testing, and troubleshooting REST APIs, including authentication, request/response analysis, payload validation, and error diagnosis.
- Have experience troubleshooting inbound and outbound system integrations across multiple systems or application layers.
- Have experience with Git or another version-control system and disciplined practices for reviewing, testing, and managing technical changes.
- Have working knowledge of SQL and relational databases; PostgreSQL and/or Oracle PL/SQL experience is desirable.
- Be familiar with modern AI solution patterns, including MCP servers, tool/function calling, agentic workflows, retrieval/grounding, and prompt/context design, and recognize related accuracy, security, privacy, and permission risks.
- Have experience with GraphQL, help desk or incident-management systems, or service and escalation processes; these are desirable.
- Have experience with business process management or workflow tools such as ProcessMaker; this is desirable.
- Have consulting and customer-management skills, including active listening, expectation management, de-escalation, and explaining technical findings in business-relevant terms.
- Be able to make sound technical decisions amid ambiguity, lead cross-functional problem resolution, influence stakeholders, and mentor less-experienced team members.
- Have strong analytical, written, and verbal communication skills in English across technical and non-technical audiences.
Responsibilities
- Lead investigations and resolution of complex technical issues from discovery through validation and closure.
- Use root-cause analysis to diagnose problems across applications, APIs, integrations, configuration, data, databases, and code.
- Lead customer discovery and business-process discussions and translate findings into actionable solution requirements.
- Develop and evaluate solution approaches based on customer impact, technical risk, maintainability, scalability, supportability, and time to resolution.
- Prototype, design, test, and debug applications, integrations, reports, scripts, and other technical solutions.
- Analyze code, logs, API payloads, integration behavior, data, and configuration to identify defects and determine corrective actions.
- Provide advanced technical consultation and support for Ellucian products, including Ethos, Banner Extensibility, Ellucian Experience, Ethos Data Connect, and Banner Self-Service.
- Coordinate customer-facing resolution across internal and customer teams, clarify ownership and dependencies, and communicate risks and next steps.
- Mentor consultants and team members, and create technical documentation and reusable troubleshooting guidance.
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