Legal Tech Platform Engineer (ONIT / ELM Specialist)
New
S
SNILegal technology
Workplace type: remote; Locations: Warszawa, -, Warszawa, Country code: PLContractSenior
Salary190 - 210 PLN per hour
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Job Details
- Experience
- 5+ years of hands-on experience supporting and configuring enterprise Legal Tech platforms
- Required Skills
- JiraServiceNow
Requirements
- Have 5+ years of hands-on experience supporting and configuring enterprise Legal Tech platforms.
- Have experience with ONIT, TeamConnect, Legal Tracker, or similar ELM tools.
- Understand Legal Ops processes, including matter management, eBilling/outside counsel spend, and contract lifecycle management (CLM).
- Have experience building and maintaining system integrations using REST/SOAP APIs and enterprise middleware tools.
- Have hands-on experience with Jira or ServiceNow in structured, SLA-driven support models.
- Demonstrate verbal and written communication skills and the ability to bridge technical IT teams and non-technical Legal and Finance stakeholders.
Responsibilities
- Manage and resolve ONIT incidents, service requests, and change requests using ticketing systems such as ServiceNow or Jira and adhering to SLA frameworks.
- Partner with Legal Operations, IT teams, and external vendor support to resolve issues and improve systems.
- Configure and maintain ONIT matter management, eBilling, and vendor/outside counsel workflows.
- Design and implement ONIT configurations, workflows, and solutions aligned with Legal business requirements.
- Lead technical design sessions to translate business needs into scalable solutions.
- Develop and maintain integrations between ONIT and enterprise systems, including ERP, CLM, and finance tools, using APIs and middleware.
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