Design Lead
New
B
BixalGovernment technology
This role can work remotely from anywhere in the United States, excluding its territories.ContractLead
Salary120,000 - 135,000 USD per year
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Job Details
- Experience
- At least 5 years of experience in HCD and user research for public-facing data websites.
- Required Skills
- Figma
Requirements
- Bachelor's degree in human-centered design (HCD) or a related field.
- At least 5 years of experience in HCD and user research for public-facing data websites.
- Experience leading design on a public-facing federal government digital platform, with a portfolio showing end-to-end work from research through shipped product.
- Experience leading and synthesizing qualitative and quantitative research, including interviews, usability testing, surveys, analytics review, and card sorting.
- Expertise in Figma for interaction design, prototyping, design system management, and design-to-development collaboration.
- Working knowledge of Section 508 requirements and WCAG 2.1 AA accessibility standards, including interpreting accessibility audits.
- Experience designing for both novice users and technical data consumers, such as analysts, researchers, and developers.
- Experience designing content management interfaces and backend editorial workflows.
- Experience with Agile delivery, including sprint ceremonies, backlog refinement, PI planning, and iterative release cycles.
- Experience working with cross-functional teams including engineers, product managers, content strategists, and government product owners.
- Ability to present design rationale and user research to varied audiences, including in formal client presentations.
- Ability to obtain and maintain a Public Trust clearance determination in support of a federal government contract.
- A portfolio of relevant design work is required as part of the application.
Responsibilities
- Lead human-centered design activities across the program, grounding design decisions in evidence and refining them through testing and feedback.
- Plan and facilitate user research, including interviews, usability tests, contextual inquiries, card sorts, and surveys, at least once per Program Increment.
- Coordinate with CMS on Paperwork Reduction Act clearance timelines for research involving members of the public.
- Translate research findings into personas, journey maps, user flows, wireframes, prototypes, and high-fidelity Figma designs.
- Own and evolve the design system, supporting component reuse, visual consistency, and accessibility compliance.
- Lead visual QA to maintain design-to-development parity and WCAG 2.1 AA conformance across public-facing flows and data product pages.
- Partner with engineering to support accurate implementation of Figma designs and participate in sprint reviews, demos, and definition of done reviews.
- Present design rationale and research findings to CMS stakeholders, product owners, and leadership, including in oral presentations.
- Support content strategy and information architecture decisions that improve data discoverability and usability.
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