Voice Actor
New
I
InnodataVoice data collection
Source API remote eligibility restrictions: United StatesPart-Time
Salary25 - 30 USD per hour
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Job Details
- Languages
- Native-level English
- Required Skills
- Quality Assurance
Requirements
- Have native-level English, including comfort accurately reading back numbers, names, and medication dosages.
- Have professional experience in voice acting, acting, concierge-style or customer-facing voice work, or similar.
- Call-quality monitoring, QA analyst, or trainer/CSM experience in a BPO environment is relevant experience.
- Reception or front-desk experience in a clinic, property management, or storage/utilities setting is relevant experience.
- Theatre, improv, or voice-over experience is relevant experience.
- Have a quiet, uninterrupted space at home with no background noise or shared room.
- Be available for a 20-minute live session, plus preparation time before and evaluation time after.
- Have strong attention to detail and the ability to follow precise technical and file-delivery instructions.
Responsibilities
- Prepare from two receiver scripts provided at least 24 hours before the session.
- Perform two roleplayed customer service calls of about 5–7 minutes each during a 20-minute session.
- Deliver clear, expressive, consistent vocal performances in line with project guidelines for tone, pacing, and scenarios.
- State fixed facts exactly and capture and read back caller-supplied details accurately.
- Verify caller identity and authority before acting on an account, and disclose only what the script permits.
- Follow the stated policy without inventing authority, workarounds, or exceptions.
- Record both sides of each call as a single mixed audio track using the provided capture equipment.
- Name and upload the audio files to the designated folder.
- Upload both recordings and complete a structured evaluation of each call within 24 hours of the session.
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