Travel Coordinator
New
C
Cranky ConciergeTravel planning
U.S. Work Authorization. To do this job, you’ll need to be legally authorized to work in the U.S. for any employer, without sponsorship., 10am to 7pm ET Monday through FridayFull-Time
SalaryStarting at $17/hr, depending on skills and experience
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Job Details
- Languages
- Native-level written and verbal English is required.
- Required Skills
- Attention to detail
Requirements
- Have native-level written and verbal English proficiency.
- Maintain reliability in managing daily client communications.
- Pay close attention to detail and handle information accurately under time pressure.
- Work under pressure and ensure information reaches the right person in a timely manner.
- Be willing to ask teammates for help when needed.
- Maintain a calm demeanor when dealing with stressed or angry clients.
- Pass a clean background check.
- Have your own Windows or Mac computer, reliable high-speed internet, and a smartphone.
- Have access to a quiet work environment for client email and phone communication.
- Be available and accessible during standard working hours.
Responsibilities
- Manage inbound emails and phone calls in a timely and professional manner.
- Set up new trips for the Travel Planning team.
- Serve as the first point of contact for clients.
- Inform new and existing clients about services and pricing.
- Process refunds, file for compensation, and handle other pre- and post-travel tasks.
- Assist with travel planning tasks, including quoting travel insurance, purchasing seat assignments, and issuing tickets.
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