Site Reliability Engineering Manager

New

ShippoShipping technology

Source API remote eligibility restrictions: United StatesFull-TimeManager

SalaryThe standard base pay range for this role is min is $175k to a max $238k annual salary

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Job Details

Experience: 3+ years of hands-on engineering management experience; 9+ years as a software or systems engineer
Required Skills: AWSGCPKubernetesCI/CDTerraformCloudFormation

Have 3+ years of hands-on engineering management experience.
Have 9+ years of experience as a software or systems engineer, building platforms, tooling, or infrastructure.
Hold a BS or MS in Computer Science, or have equivalent experience.
Have expert-level experience designing and operating platforms for other engineering teams.
Have strong production Kubernetes experience, including building Kubernetes platforms for application teams.
Have deep expertise with at least one public cloud provider: AWS or GCP.
Have experience building or maintaining CI/CD systems and deployment automation.
Have a strong background in infrastructure-as-code tools and patterns.
Have experience designing and implementing observability platforms.
Be proficient in at least one programming language for tooling and automation, such as Python or Go.
Have experience establishing SLO/SLI and error-budget reliability frameworks for other teams.
Understand developer experience and building self-service tooling, and have experience with disaster recovery, infrastructure security, and compliance best practices.

Lead and develop a team of platform-focused SRE engineers, providing technical mentorship, career development, and performance management.
Build and maintain internal platforms and tooling for product teams to deploy, monitor, and operate services reliably.
Manage observability platforms covering metrics, logs, traces, and dashboards.
Own the infrastructure and Kubernetes platform, including capacity planning and performance optimization.
Establish tooling and frameworks for SLO/SLI definition, error budget tracking, and reliability measurement.
Design and maintain CI/CD pipelines, deployment automation, and release tooling.
Build infrastructure-as-code foundations and self-service infrastructure capabilities.
Automate toil and drive cloud infrastructure cost optimization.
Participate in Sev1 incident leadership and manage the SRE team’s on-call rotation.
Design and test disaster recovery capabilities, support infrastructure security and compliance, and partner with Engineering Managers and TPMs on platform priorities and SLOs.

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