Remote Medical Assistant

P
Phoenix Healthcare Services, Inc.Healthcare
United StatesFull-Time
Salary not disclosed
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Job Details

Required Skills
Microsoft OfficeGoogle Workspace

Requirements

  • Have a Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent experience; certification or equivalent experience is preferred.
  • Have experience with EHR systems such as Epic, Cerner, or similar.
  • Communicate effectively and handle patient interactions professionally.
  • Know medical terminology and healthcare procedures.
  • Be proficient in Microsoft Office, Google Suite, and telehealth platforms.
  • Have a reliable internet connection and a quiet workspace.
  • Previous experience in remote healthcare support is a plus.

Responsibilities

  • Assist healthcare providers with appointment scheduling, patient follow-ups, and medical record updates.
  • Enter patient data, update charts, and maintain accuracy in electronic health records.
  • Communicate with patients by phone, email, or telehealth platforms to provide support and education.
  • Handle insurance verifications, billing inquiries, and prior authorizations.
  • Assist with prescription refills and coordinate with pharmacies.
  • Maintain confidentiality and comply with HIPAA and other healthcare regulations.
  • Provide virtual assistance with medical documentation, transcription, and scribing.
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