Lead ServiceNow Developer

New

LightFeatherIT service management

Fully Remote, EST hoursFull-TimeLead

Salary120,000 - 140,000 USD per year

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Job Details

Have 5+ years of experience as a ServiceNow Developer.
Have working knowledge of the ServiceNow suite, including Service Catalog, Service Portal, Reports, Incident, and Knowledge Base.
Demonstrate analytical and problem-solving skills as a developer.
Have competency in IT Service Management, Asset and Configuration Management, ITIL/ITSM, and PMP/PRINCE2 practices.
Have experience working on project teams that use Agile/Scrum.
Have experience with system/software engineering lifecycle principles.
Be able to translate requirements into functional and technical solutions.
Have experience with application implementation and support and enterprise monitoring.
Have experience working with large data sets and performing data analysis/modeling.
ServiceNow CAD (Certified Application Developer) is preferred.
Obtain and maintain a Secret-level security clearance.

Design, configure, develop, and implement baseline and custom ServiceNow applications and enhancements.
Provide architectural input and apply ServiceNow design and development standards.
Work across multiple instances and domains to support internal and external customers.
Use Agile/Scrum methodology to manage development work.
Advise functional and administrative teams on ServiceNow design, development, and best practices.
Collaborate with business, systems, and technology partners to develop business and systems requirements.
Develop requested enhancements to existing ServiceNow applications.
Script Business Rules, Script Includes, Client Scripts, ACLs, and Workflow Activities.
Facilitate and support ServiceNow application rollouts.
Analyze system performance issues and identify performance enhancements.

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