Customer Service Representative
New
R
Rooted Talent SolutionsCustomer Service
RemoteContractEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceComputer skills
Requirements
- Professional and dependable
- Comfortable speaking with customers
- Strong communication skills
- Comfortable using a computer
- Able to work independently
- Organized and detail-oriented
- Able to follow instructions and client procedures
- Commitment to completing required onboarding and training
- Suitable computer meeting applicable technical requirements
- Reliable high-speed internet
- Quiet, professional workspace
- Compatible headset and required equipment
Responsibilities
- Answer inbound customer calls
- Assist customers with questions and service requests
- Process orders, reservations, or account inquiries
- Provide professional customer support
- Resolve customer concerns
- Navigate multiple computer applications
- Document customer interactions
- Meet program-specific quality and performance standards
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