3rd Shift HR Support Specialist
New
F
FortrexFood Safety
United States, 3rd shift hours, 11:00 PM startTemporaryMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent in Spanish and English (spoken and written)
- Required Skills
- Problem SolvingCustomer service
Requirements
- Must be 18 years of age or older.
- Fluent in Spanish and English (spoken and written).
- Ability to work 3rd shift hours (11:00 PM start, 8-hour shift).
- Access to a private, distraction-free home workspace with reliable, high-speed internet.
- Strong problem-solving skills and sound judgment.
- Ability to work independently with minimal direct supervision.
- Quick learner of company policies and HR systems.
- Prior HR, customer service, or administrative experience preferred.
- Experience with HRIS, ATS, or timekeeping systems preferred.
- Associate's or bachelor's degree in Human Resources, Business Administration, or related field preferred.
Responsibilities
- Serve as the primary HR contact and resource for 3rd shift team members, answering questions and resolving issues in real time.
- Act as the dedicated overnight HR support person for Site Managers regarding team member relations, policy application, and time/attendance decisions.
- Partner with Site Managers on real-time staffing concerns including call-offs and coverage gaps.
- Troubleshoot time clock issues such as missed punches or malfunctions, escalating as needed.
- Answer general benefits questions and direct complex cases to appropriate resources.
- Troubleshoot ATS and onboarding issues for new hires and managers.
- Assist with new hire onboarding and orientation tasks during the overnight shift.
- Document recurring issues and trends for process improvement.
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