Travel Customer Representative
D
Destination KnotTravel and Hospitality
TexasFull-Time
Salary$40,000 - $65,000 a year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer service
Requirements
- Must be 18+ years of age
- Reliable computer and internet connection
- Prior experience in customer service, travel, or hospitality preferred
- Excellent verbal and written communication skills
- Ability to multitask and manage multiple client needs simultaneously
- Comfortable working in a fully remote setting with minimal supervision
- Strong problem-solving and follow-up skills
- Proficiency with email, online forms, and booking tools
- Passion for travel and helping others plan memorable experiences
Responsibilities
- Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities
- Deliver professional customer service through phone, email, and online platforms
- Research, prepare, and present travel options that align with client preferences
- Assist with reservations, booking confirmations, and itinerary management
- Maintain accurate records and follow up with clients to ensure satisfaction
- Stay informed about industry updates, promotions, and supplier resources
- Collaborate with team members to ensure seamless client experiences
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