Telehealth Medical Front Office Coordinator
New
H
HearUSAHearing Healthcare
United StatesFull-Time
Salary$19hr
Apply NowOpens the employer's application page
Job Details
- Required Skills
- MS OfficeCustomer serviceTime ManagementMultitasking
Requirements
- High School Diploma or equivalent
- Experience in customer service and office administration
- Excellent oral and written communication skills
- Ability to establish and maintain professional rapport with clients and co-workers
- Proficiency with computers including scheduling software
- Proficiency in MS Office
- Strong multi-tasking, organization, and time-management skills
- Maintain basic knowledge of hearing aid technology
Responsibilities
- Maintain client charts and ensure information is up to date
- Prioritize welcome and confirmation calls and provide friendly customer service
- Manage clinic schedule for walk-in, curbside, and scheduled appointments
- Enter stock and custom orders and perform weekly inventory audits
- Maintain detailed records of cash and bank deposits and perform end-of-day processes
- Maintain a clean, inviting, and friendly environment
- Perform basic hearing aid cleaning, repair, and troubleshooting via telephone or in-person
- Facilitate and support HearAssist and remote care as needed
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