Senior Data Platform Support Engineer

New
C
CustomertimesData and Analytics
EuropeFull-TimeSenior
Salary not disclosed
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Job Details

Languages
Upper-Intermediate+ English
Experience
6+ years
Required Skills
SQLGitMicrosoft Power BISparkCI/CD

Requirements

  • 6+ years of experience in data engineering, analytics platform support, or data platform operations.
  • Strong experience supporting production data platforms in enterprise or managed services environments.
  • Hands-on experience with Azure Synapse Analytics and Synapse Pipelines.
  • Proficiency with Data Lake / Warehouse architectures.
  • Expertise in SQL and Spark-based transformations.
  • Strong experience with Power BI datasets, semantic models, and refresh processes.
  • Experience with incident management, troubleshooting, monitoring, and performance tuning.
  • Knowledge of CI/CD, Git, automated deployments, and multi-environment support.
  • Understanding of data security and access management (RBAC).
  • Upper-Intermediate+ English proficiency.
  • Strong communication skills and ability to work with technical and business stakeholders.

Responsibilities

  • Support and maintain the end-to-end Data & Analytics platform, ensuring stability, performance, and reliability across ingestion, processing, storage, semantic models, and BI reporting.
  • Handle L2/L3 incident management, troubleshooting, root cause analysis, and SLA compliance.
  • Support Azure Synapse pipelines, data processing workloads, SQL/Spark transformations, and data models.
  • Maintain and troubleshoot Power BI datasets, reports, refreshes, and capacities.
  • Monitor platform health, implement alerting, dashboards, and operational improvements.
  • Contribute to CI/CD, Git workflows, deployments, and DevOps best practices.
  • Support data governance, data quality, security, and access management.
  • Collaborate with Product Owners, Service Managers, and Business stakeholders.
  • Create documentation and improve operational processes.
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