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Technical Account Executive
Posted about 6 hours agoViewed
🔍 Industry: Software Development
🏢 Company: PostHog👥 11-50💰 $15,000,000 Series B almost 4 years agoOpen SourceAnalyticsSoftware EngineeringSoftware
🗣️ Languages: English
Requirements:
- Commercially-minded - you’re excited about growing and retaining revenue.
- Strong customer focus - you need to help our users and remove any blockers to them using Posthog effectively.
- Good at handling relationships strategically - helping a customer achieve their goals over time, expanding their usage and buying more and more products from us as they do so, while saying no to customers who we’re not right for.
- You’re able to go deep on understanding the product.
Responsibilities:
- Qualify and process inbound interest from people who contact us directly for a demo or via other channels.
- Have an existing book of business - these are engaged, high paying ($20k+/yr) customers who we think have huge expansion potential.
- Owning customer feedback and making sure it gets to the wider PostHog team
- Being hyper responsive is obviously a must - you need to feel like an extension of a customer’s existing team.
- Be an expert on all PostHog products so that you can help customers see the value and adopt them.
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