Claims Manager

Posted about 19 hours agoViewed

💎 Seniority level: Manager, 10+ years

📍 Location: United States

🔍 Industry: Commercial Insurance

🗣️ Languages: English

⏳ Experience: 10+ years

🪄 Skills: People ManagementCommunication SkillsAnalytical SkillsComplianceRisk Management

10+ years of claims experience with a minimum of 5 years concentrated in commercial trucking
5+ years of people management experience
Significant bodily injury and litigation claims experience.
Excellent written and verbal communication skills
Strong analytical skills
The ability to challenge norms and think outside the box
Experience working in and leading a team in a remote environment, handling claims in multiple jurisdictions
Licensed adjuster - NY & CA adjuster licenses are an added bonus.
Bachelor's degree OR an additional 4 years of experience, in addition to previously outlined experience requirements.

Manage a team adjusters who handle Commercial Auto Bodily Injury and Property Damage claims, nationwide, while also collaborating with our Third Party Administrator partner.
Assist in the development and implementation of investigation strategies for coverage, liability and causation, critical to the resolution outcome of a claim.
Ensure the highest level of customer experience and technical claim file quality.
Review coverage and liability declination decisions and drafts.
Deliver exceptional service to both internal and external customers such as, policy holders, agents and brokers, fronting carriers and reinsurance partners.
Participate in and, sometimes facilitate, claim reviews.
Collaborate with underwriting, safety, compliance and other internal stakeholders on claims, exposures, form improvements and other factors impacting risk.
Perform other duties as required by the Head of Claims.

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 120000.0 - 160000.0 USD per year

🔍 Management and professional liability insurance

🔧 Requirements

At least 10 years of professional experience.
Minimum 5 years of experience in dental or medical professional liability claims.
Bachelor’s degree required; J.D. and professional designations like RPLU preferred.
All required state claim adjuster licenses must be possessed or obtainable within 90 days of hire.
Proven ability to work independently and collaboratively.
Exceptional time management, problem solving, and organizational skills.
Comfortable in a paperless claims environment and proficient with Microsoft Office.
Strong communication skills, both verbal and written.
Ability to work in a remote environment and willingness to travel (approx. 10-15%).

💡 Responsibilities

Complete accurate and timely investigations into coverage, liability, and damages for each assigned claim.
Actively manage claims for timely and cost-effective resolutions.
Build and maintain relationships with policyholders, brokers, and carrier partners.
Direct and monitor expert and outside counsel assignments.
Support data collection efforts using the Counterpart claim system.
Identify and escalate insights into emerging claims trends.
Provide user-level feedback for continuous improvement in claims processes.

LeadershipData AnalysisProblem SolvingCustomer serviceOrganizational skillsTime ManagementStrong communication skillsRisk Management

Posted about 2 months ago