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Account Executive

Posted 2 days agoViewed

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📍 Location: United Kingdom

🏢 Company: External-UnitedKingdom

🗣️ Languages: English

🪄 Skills: Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeExcellent communication skillsAccount ManagementTeamworkReportingActive listeningClient relationship managementStrong communication skillsRelationship managementFinancial analysis

Requirements:
  • Must have strong analytical and financial acumen as well as client relationship management skills.
  • Must work well in a collaborative environment and be able to communicate the values and mission of the organisation and full range of services we offer to clients.
Responsibilities:
  • Proactively manage a portfolio of client accounts to maximise contract retention, revenue and profit and customer loyalty
  • Monitor contract duration and highlight contracts due for renewal, or where the client may wish to change what they purchase.
  • Ensure clients experience the maximum return on their investment and view Bright Horizons as their strategic partner for all family care or work/life – related issues.
  • Respond to client requests in an appropriate, professional and timely manner.
  • Partner with colleagues in different parts of the business to create solutions to client requests and share information.
  • Provide information to the Account Manager to aid their decision making.
  • Other duties as required.
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