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At Bright Horizons, our culture is built on our commitment to Keeping Everyone Safe and providing world-class care and education, delivered by a world-class workforce.   We believe our people’s potential is endless and with this in mind, we aspire to create an environment where our colleagues can thrive and accomplish the things they thought impossible. Bright Horizons has been recognised as a Great Place to Work by our employees and the Great Place to Work Institute for the last 13 years. We care passionately about what we do, and our HEART values and principles help us support one another in the work that we do each day.   These are quite literally at the HEART of our organisation’s ethos and culture as it helps us to provide a working environment that supports professionalism, growth and diversity. We are passionate about our people’s ongoing learning and development.   Our learning and leading with HEART framework supports each Bright Horizons colleague on the first steps of their leadership journey, whether that includes our 'World-Class Welcome' induction or our extensive ongoing training programme.   Either way we want you to feel valued and invested in! Celebrating in the accomplishments of our people is an essential part of our culture. We believe in the power of “thank you” and throughout the year, in ways big and small, formal and informal, we show our appreciation for employees at all levels. We have many ways to acknowledge and celebrate our people, including our very popular “employee appreciation month”.   This is a chance for everyone to share their gratitude to one another, across the whole company.   Whether it is a “thank you” placed on our website, a chocolate pizza, team lunch or an ice cream van visit, it is our way of showing each other we care and appreciate everything we do. Each year, we have our annual 'Awards of Excellence' events; whether you are an award winner or cheering on a fellow team member, these formal award occasions are opportunities to come together and celebrate one another. By creating this account you acknowledge that Bright Horizons will collect, store and process any of your personal data provided in respect of your application and employment in accordance with our Employee Privacy Notice. https://www.brighthorizons.co.uk/statutory-information/privacy-notice-employees.

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🔥 Account Executive
Posted 2 days ago

📍 United Kingdom

🧭 Full-Time

  • Must have strong analytical and financial acumen as well as client relationship management skills.
  • Must work well in a collaborative environment and be able to communicate the values and mission of the organisation and full range of services we offer to clients.
  • Proactively manage a portfolio of client accounts to maximise contract retention, revenue and profit and customer loyalty
  • Monitor contract duration and highlight contracts due for renewal, or where the client may wish to change what they purchase.
  • Ensure clients experience the maximum return on their investment and view Bright Horizons as their strategic partner for all family care or work/life – related issues.
  • Respond to client requests in an appropriate, professional and timely manner.
  • Partner with colleagues in different parts of the business to create solutions to client requests and share information.
  • Provide information to the Account Manager to aid their decision making.
  • Other duties as required.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeExcellent communication skillsAccount ManagementTeamworkReportingActive listeningClient relationship managementStrong communication skillsRelationship managementFinancial analysis

Posted 2 days ago
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