Apply

Lifecycle Marketing Manager

Posted 3 days agoViewed

View full description

πŸ’Ž Seniority level: Manager, 3+ years

πŸ“ Location: United States, Canada, Mexico, United Kingdom, Australia

🏒 Company: EmailsπŸ‘₯ 1-10Customer ServiceEmailIndustrialInternet of Things

⏳ Experience: 3+ years

πŸͺ„ Skills: Data AnalysisMarketingDigital MarketingCRMData analyticsCustomer SuccessA/B testing

Requirements:
  • 3+ years of experience in marketing, with a focus on lifecycle or retention marketing.
  • Proficiency in using marketing automation tools and CRM systems.
  • Strong analytical skills with the ability to interpret data and drive actionable insights.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Passion for enhancing customer experiences and building long-term relationships.
Responsibilities:
  • Design and implement targeted lifecycle marketing campaigns to improve customer engagement and reduce churn.
  • Analyze customer data to identify key segments and tailor marketing messages appropriately.
  • Collaborate with the creative team to develop compelling email and digital content for lifecycle campaigns.
  • Monitor and report on campaign performance metrics, making data-driven adjustments as needed.
  • Work cross-functionally with sales, product, and customer support teams to ensure a cohesive customer experience.
Apply

Related Jobs

Apply

πŸ“ United States

🧭 Full-Time

πŸ’Έ 99000.0 - 189000.0 USD per year

πŸ” B2B SaaS

🏒 Company: AlphaSenseπŸ‘₯ 1001-5000πŸ’° $650,000,000 Series F 8 months agoArtificial Intelligence (AI)Search EngineMarket ResearchSaaSMachine LearningAnalytics

  • 6+ years in customer marketing
  • Expertise in customer journey mapping
  • Technical proficiency with marketing automation platforms
  • Conduct customer journey mapping sessions
  • Design and execute lifecycle campaigns
  • Monitor and build reporting of key lifecycle metrics

TableauData analyticsA/B testing

Posted 7 days ago
Apply
Apply

πŸ“ Canada

🧭 Full-Time

πŸ’Έ 106250.0 - 137500.0 CAD per year

πŸ” Internet of Things (IoT)

  • 8+ years of experience in lifecycle marketing, customer marketing, or digital customer programs in a global B2B SaaS environment.
  • Strong understanding of market segmentation, customer journey mapping, and campaign automation.
  • Proven success in launching end-to-end lifecycle programs and driving impactful results.
  • Exceptional project management skills with the ability to meet deadlines while delivering quality outcomes.
  • Strong copywriting and creative skills, coupled with a focus on data-based decision-making.
  • Fluent in English with excellent communication skills and strong cross-functional collaboration abilities.
  • Design and implement impactful customer lifecycle campaigns by collaborating with various teams.
  • Optimize customer journeys through experimentation and data analysis.
  • Own end-to-end lifecycle strategy including audience segmentation, message development, and performance analysis.
  • Partner with Marketing Operations and Analytics to measure campaign effectiveness and share insights.
  • Act as a liaison between teams to ensure a seamless customer experience and champion change management.

Project ManagementData AnalysisCross-functional collaboration

Posted 10 days ago
Apply
Apply

πŸ“ Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington

🧭 Full-Time

πŸ’Έ 100000.0 - 115000.0 USD per year

πŸ” E-commerce

🏒 Company: SupplyHouse.com

  • Bachelor's degree in Marketing, Business, or a related field.
  • 8+ years of experience in CRM marketing with focus on email, SMS, and direct mail.
  • Proven experience with email marketing platforms (e.g., Braze, Mailchimp) and SMS tools (e.g., Postscript, Attentive).
  • Strong knowledge of direct mail processes including creative development and fulfillment.
  • Data-driven with strong analytical skills; experience with Google Analytics, Excel, and reporting tools.
  • Ability to manage multiple projects simultaneously.
  • Excellent written and verbal communication skills.
  • Knowledge of CRM best practices and industry regulations.
  • Lead the strategy, execution, and optimization of all email marketing campaigns, including promotional, transactional, and lifecycle emails.
  • Segment customer lists based on behavior, preferences, and demographics.
  • Develop a SMS strategy and execute SMS marketing campaigns.
  • Oversee the development and execution of direct mail campaigns.
  • Create integrated campaigns leveraging all communication channels.
  • Analyze customer behavior and campaign performance, providing regular reports.

Data AnalysisGoogle AnalyticsReportingA/B testing

Posted 11 days ago
Apply
Apply

πŸ“ Canada

🧭 Full-Time

πŸ” Estate Planning

🏒 Company: Willful

  • Proven track record in lifecycle or CRM marketing, with deep expertise in email and SMS.
  • Strong analytical mindset and experience using tools like Mailchimp or Attentive.
  • Proven ability to analyze complex datasets to identify trends and translate insights into actionable strategies.
  • Excellent understanding of automation, segmentation, A/B testing, and deliverability best practices.
  • Results-driven with a passion for creating seamless customer marketing experiences.
  • Thrive in a senior individual contributor role where you can lead strategy and drive measurable results.
  • Demonstrated ability to mentor junior team members.
  • Empathy is one of your top traits. You value collaboration and diversity of thought.
  • Bonus: Proficiency in SQL to query and analyze customer data. Experience working with D2C or B2C brands.
  • Own lifecycle marketing strategy: Develop and execute strategies to drive customer onboarding, conversion and retention, with a strong focus on email and SMS.
  • Optimize channel performance: Monitor KPIs, conduct A/B testing, and ensure best practices for email deliverability and SMS compliance.
  • Drive segmentation and personalization: Build data-driven segmentation strategies to deliver targeted, personalized communications that convert.
  • Analyze and report results: Provide regular performance updates and actionable insights to improve lifecycle marketing outcomes.
  • Collaborate across teams: Work with content, product, customer success and design stakeholders to align messaging and campaign goals.

SQLData AnalysisCRMA/B testing

Posted 13 days ago
Apply
Apply

πŸ“ United States

🧭 Full-Time

πŸ’Έ 75000.0 - 95000.0 USD per year

πŸ” Online coaching

🏒 Company: TaskHuman Corporate

  • Bachelor’s degree in marketing, communications, or a related field.
  • 4+ years of experience in marketing, with a focus on client or account-based marketing.
  • Strong understanding of marketing and analytics tools, such as HubSpot, Google Analytics, Figma, and Wordpress.
  • Excellent communication skills, with a knack for crafting client-focused messaging.
  • Demonstrated ability to analyze data and translate insights into actionable marketing strategies.
  • Strong organizational and project management skills, with the ability to prioritize tasks effectively.
  • A collaborative mindset, with experience working closely with sales or customer success teams.
  • Collaborate closely with Customer Success Managers (CSMs) and Account Managers to develop and execute campaigns that drive client retention, expansion, and satisfaction.
  • Create and implement marketing programs that support upsell, cross-sell, and renewal efforts, ensuring alignment with client needs and business goals.
  • Develop toolkits, collateral, and resources that enhance the buyer journey and help clients implement TaskHuman solutions seamlessly.
  • Design and execute client-focused email campaigns, social media initiatives, and digital marketing efforts tailored to current accounts.
  • Analyze campaign performance and provide data-driven insights to improve strategies and drive measurable results.
  • Conduct market research and monitor trends to identify opportunities for client engagement and growth.
  • Write, proofread, and edit compelling marketing materials across various formats, ensuring all content aligns with TaskHuman’s brand voice.
  • Collaborate with internal teams, including product and sales, to ensure marketing efforts align with overall business objectives.

Data AnalysisFigmaGoogle AnalyticsMarket ResearchDigital MarketingCRMWordPress

Posted 14 days ago
Apply
Apply

πŸ“ United States

🧭 Full-Time

πŸ” Clean energy

🏒 Company: TetraπŸ‘₯ 501-1000Food ProcessingManufacturing

  • Bachelor’s degree in Marketing, Business, Data Analytics, or a related field.
  • 3-5 years of experience in CRM, lifecycle marketing, or related roles.
  • Proven track record of managing successful multi-channel campaigns.
  • Strong analytical skills with the ability to interpret complex data.
  • Experience with CRM platforms and marketing automation tools (e.g., Klaviyo, Salesforce, Braze).
  • Proficiency in data visualization tools and reporting platforms (e.g., Metabase, Tableau, Looker, Excel).
  • Exceptional project management skills.
  • Strong written and verbal communication skills.
  • Detail-oriented and comfortable in a fast-paced environment.
  • Plan, implement, and optimize CRM campaigns across email, SMS, and other channels.
  • Design and manage customer lifecycle journeys to deliver personalized experiences.
  • Develop, execute, and optimize a customer referral program to increase acquisition.
  • Monitor campaign performance metrics and optimize campaigns for better results.
  • Leverage customer data for segmentation strategies and actionable insights.
  • Collaborate with product, sales, and design for cohesive customer experiences.
  • Utilize CRM platforms and marketing automation tools to measure performance.

Data AnalysisSalesforceData visualizationCRM

Posted 26 days ago
Apply
Apply

πŸ“ Canada

πŸ” B2B SaaS

🏒 Company: VidyardπŸ‘₯ 101-250πŸ’° $15,231,121 10 months agoVideoDigital MediaBig DataCloud ComputingSaaSAnalyticsEnterprise SoftwareMarketing Automation

  • 4-6 years of experience in lifecycle or growth marketing at a B2B SaaS company.
  • Strong understanding of PLG and SLG models.
  • Proven track record of executing data-driven campaigns.
  • Hands-on experience with marketing automation tools like Marketo and HubSpot.
  • Experience with CRM platforms like Salesforce and analytics tools like Google Analytics, Looker, or Metabase.
  • Excellent analytical skills and ability to translate data into actionable strategies.
  • Strong project management and communication skills.
  • Design and implement lifecycle marketing strategies tailored to growth motions.
  • Map out the customer journey for self-serve and sales-assisted users.
  • Develop and execute targeted multi-channel campaigns.
  • Leverage data to segment users and personalize messaging.
  • Collaborate across teams to align marketing initiatives.
  • Monitor campaign performance and optimize efforts based on insights.
  • Create strategies to improve customer retention and increase upsell opportunities.
  • Utilize marketing automation platforms and analytics tools.

Data AnalysisGoogle AnalyticsCRM

Posted about 1 month ago
Apply
Apply

πŸ“ US

🧭 Full-Time

πŸ’Έ 101600 - 182880 USD per year

πŸ” Events technology

🏒 Company: Eventbrite, Inc.

  • 4+ years of email marketing experience.
  • Proven track record in building and optimizing multiple marketing campaigns.
  • Experience with email delivery platforms, CRM software, and data warehouses, especially Hubspot and Braze.
  • Experience in mobile marketing (push and SMS).
  • Strong attention to detail and excellent project management skills.
  • Experience in audience segmentation and targeting.
  • Exceptional communication and writing skills.
  • Proficient in metric tracking and analysis.
  • Strong Excel skills for managing data.
  • Develop, execute, and optimize customer campaigns from conception to launch.
  • Leverage market research and data analytics to inspire new campaigns or optimize existing ones.
  • Work closely with Marketing and Product teams to align campaign strategies.
  • Build cohesive user journeys with segmentation based on customer understanding.
  • Measure, monitor, and report on performance metrics, suggesting strategy adjustments.
  • Build, test, and optimize engagement and retention programs continuously.
  • Collaborate with the marketing team on integrated cross-channel campaigns.
  • Identify opportunities to increase engagement from active and lapsed customers.

Project ManagementSQLFigmaSalesforceTableauStrategyCommunication SkillsAttention to detailWritten communicationData analyticsA/B testing

Posted 2 months ago
Apply
Apply

πŸ“ USA

🧭 Full-Time

πŸ’Έ 120000 - 150000 USD per year

πŸ” SaaS subscription services

🏒 Company: Beautiful.ai

  • 5-7+ years of experience in lifecycle, retention, or CRM marketing within a SaaS subscription company.
  • Proven success in lifecycle marketing programs in a PLG funnel.
  • Deep understanding of SaaS metrics and subscription business models.
  • Proficiency with marketing automation platforms, CRM systems, and analytics tools.
  • Strong analytical skills for data translation into actionable strategies.
  • Excellent project management skills for handling multiple initiatives.
  • Exceptional communication and interpersonal skills, with a focus on collaboration.
  • Experience with tools such as Klaviyo, Appcues, Google Analytics, Mode/Snowflake, SQL, and Salesforce is a plus.
  • Develop and implement a lifecycle marketing strategy for customer journey stages.
  • Lead onboarding programs for new users to boost product adoption.
  • Design and optimize multi-channel marketing campaigns for conversion and retention.
  • Utilize analytics to monitor performance and conduct testing to improve strategies.
  • Collaborate with cross-functional teams to align lifecycle initiatives with product and sales strategies.
  • Create customer loyalty programs and address churn.

Project ManagementSQLData AnalysisSalesforceSnowflakeGoogle AnalyticsStrategyAnalytical SkillsCollaboration

Posted 3 months ago
Apply
Apply

πŸ“ Canada

🧭 Full-Time

πŸ’Έ 152760 - 190280 CAD per year

πŸ” Technology

🏒 Company: TailscaleπŸ‘₯ 51-100πŸ’° $100,480,659 Series B almost 3 years agoInfrastructureInformation TechnologyCyber SecurityNetwork Security

  • 5+ years of experience in a B2B lifecycle marketing role at a technology startup.
  • Proven record of driving conversion rate improvements.
  • Expertise in marketing automation technology, preferably HubSpot.
  • Deep understanding of software development, with effective communication with technical teams.
  • Strong analytical skills to work with data and make informed decisions.
  • Experience in cross-functional work within a go-to-market organization.
  • Excellent writing skills for creating lifecycle content.
  • Self-starter capable of driving recommendations with minimal oversight.
  • Results-oriented and collaborative with a customer-first mentality.
  • Leverage marketing automation to develop and launch nurture programs for conversion metric improvement.
  • Define and execute email marketing automation campaigns for user journey stages.
  • Warm up prospects from various conversion points to promote product adoption and sales.
  • Partner with Marketing Operations for database health and lifecycle data requirements.
  • Write content with SMEs to support lifecycle strategies.
  • Collaborate with various teams to provide resources aligned with user needs.
  • Adhere to email best practices regarding compliance, design, and cadence.
  • Identify opportunity areas in the customer journey and create experimental improvement plans.
  • Analyze, report, and optimize lifecycle performance using data-driven decisions.

LeadershipSoftware DevelopmentData AnalysisCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationCross-functional collaboration

Posted 4 months ago
Apply