Senior Manager, Customer Success

Posted about 2 months agoViewed

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

💸 Salary: 140000.0 - 160000.0 USD per year

🔍 Industry: Education Technology

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipData AnalysisStrategic ManagementMentoringCross-functional collaborationTeam managementStakeholder managementProcess improvementCustomer Success

Requirements:

5+ years experience in Customer Success
4+ years leading a Customer Success team
Knowledge of the education technology market

Responsibilities:

Lead and mentor a team of Customer Success Managers
Manage team performance and KPIs
Develop customer implementation strategies

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