Solutions Engineer

Posted 2 months agoViewed

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💎 Seniority level: Middle, 2+ years

📍 Location: San Antonio, TX

🔍 Industry: Technology and Software Solutions

🏢 Company: SwipeTrack Solutions👥 11-50 Computer Information Technology Software

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Project ManagementCommunication SkillsCollaborationProblem SolvingInterpersonal skills

Requirements:

2+ years of experience with Blackbaud applications (Altru, RE NXT, Blackbaud CRM, etc.)
Experience with software implementation and/or technical support.
Strong communication and problem-solving skills.
Ability to explain complex technical concepts to users of all skill levels.
Experience with project management and managing multiple projects simultaneously.
Strong interpersonal skills and detail-oriented with a proactive approach.

Responsibilities:

Design and develop technical solutions to meet client and prospect requirements.
Collaborate with the engineering team to translate customer needs into functional specifications.
Support sales through discovery calls and product demos.
Implement scalable solutions and evaluate infrastructure for improvements.
Maintain strong client relationships and troubleshoot issues.
Conduct onboarding sessions for new clients.
Prepare and maintain comprehensive technical documentation.

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Solutions Engineer

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