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Solutions Engineer - USA

Posted 25 days agoViewed

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💎 Seniority level: Senior, Strong technical presales experience

📍 Location: United States

🔍 Industry: Language AI and multilingual content

🏢 Company: Smartcat👥 101-250💰 $43,000,000 Series C 4 months agoInformation TechnologySoftware

🗣️ Languages: English

⏳ Experience: Strong technical presales experience

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationNegotiationTeamwork

Requirements:
  • Strong technical presales experience, ideally within a SaaS environment.
  • Advanced technical skills to understand and troubleshoot complex problems.
  • Background in localization with deep understanding of workflows, tools, and best practices.
  • Strong research and analytical skills.
  • Excellent communication skills for technical and non-technical stakeholders.
  • Strong negotiation and influencing abilities.
  • Teamworking skills in a dynamic environment.
  • Data-driven decision-making skills.
  • Integrity, commitment, and a growth mindset.
  • Openness to feedback and others' ideas.
Responsibilities:
  • Become familiar with the product and its capabilities, and understand clients' technical challenges.
  • Deliver technical demos and respond to technical inquiries including RFIs and RFPs.
  • Provide localization and technical support for the sales team and qualify opportunities.
  • Work with sales to identify customer pain points and engineer value through technology.
  • Support technical sales processes, provide quotes, and proofs of value.
  • Produce SOWs with clients and ensure successful onboarding.
  • Provide regular feedback to product teams regarding client needs and innovation opportunities.
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