- Own the quality framework, chart review cadence, outcome tracking, and treatment fidelity across the team.
- Manage the supervision structure and external supervision partnership, providing direct supervision during transitions.
- Lead onboarding, coaching, and clinician development with a focus on LGBTQ+ clinical care.
- Support provider productivity, scheduling, documentation workflows, and EMR usage.
- Manage crisis and risk protocols, treatment planning for complex cases, and clinical policy.
- Ensure fidelity to the Trauma Journal and Written Exposure Therapy protocol.
- Partner with the Medical Director and Psychiatry team to develop and scale the care model.
- Strengthen communication, accountability, and consistency within the clinical team.
Quality AssuranceRisk Management