- Analyzing clients’ business needs and objectives to recommend tailored ERP solutions
- Configuring, testing, and deploying the Epicor ERP system based on client requirements
- Providing user training and change management support to facilitate adoption
- Drafting functional specifications for custom enhancements, integrations, and reports
- Managing and tracking project progress, including resource planning, prioritization, and deadlines
- Troubleshooting and providing technical and functional support to clients
- Assisting with data migration and integration with existing systems
- Collaborating closely with internal teams and clients to ensure seamless implementations
- Maintaining Epicor certification and continuously developing your skills
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