Coretelligent

Coretelligent is a IT support company which provides exhaustive IT and private cloud services.

51-100 employees

Founded 2006

Cloud Data Services

Private Company

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Cloud Data Services IT Infrastructure Private Cloud Service Industry

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.

Open Positions2

Remote (U.S)Full-TimeManaged IT ServicesPosted

Remote Support Engineer II

Serve as an escalation point for Remote Support Engineers and provide advanced troubleshooting across client environments
Respond to client incidents and service requests via phone, ticketing systems, and other support channels
Troubleshoot and resolve issues related to Microsoft 365, Teams, Exchange Online, Entra ID, networking, and enterprise systems
Coordinate vendor escalations and third-party support
Maintain accurate ticket documentation and client communications
Assist with knowledge base development and operational process enhancements
Mentor and provide guidance to junior engineers
Maintain or exceed established service delivery metrics and quality standards

NetworkingTroubleshootingTechnical support

Showing 1 of 2 positions

About Coretelligent

Coretelligent empowers regulated organizations to thrive by providing seamless, secure IT and private cloud services. You will join a company with a 97% client retention rate, ensuring stability and continuous growth. We deliver comprehensive managed IT, cybersecurity, and cloud solutions, handling over 1 million requests per second. Our proprietary CoreCloud and CoreArmor platforms provide robust, scalable infrastructure. You will support clients in finance, life sciences, and professional services, helping them navigate complex technology landscapes.

How We Work

Coretelligent embraces a remote-first culture, giving you the flexibility to work from anywhere in the U.S. We prioritize clear communication and thoughtful collaboration. Our teams work asynchronously, focusing on outcomes rather than rigid schedules. We believe in empowering our employees through trust and autonomy. You will find a supportive environment that values continuous learning and growth.

Engineering at Coretelligent

Our engineering teams solve complex challenges daily, building and maintaining secure, high-performing IT environments. You will work with cutting-edge technologies like Microsoft 365, Azure, and robust networking solutions. We deploy secure, scalable private cloud architectures for highly regulated clients. Our technical approach emphasizes reliability, compliance, and proactive problem-solving. You will contribute to solutions that truly power businesses.

Why Join Us

Drive impact by delivering critical IT solutions for highly regulated industries.
Work remotely with flexible hours and a supportive, collaborative team.
Grow your skills with access to diverse technologies and challenging projects.
Contribute to a company with a strong growth trajectory, making strategic acquisitions.
Enjoy generous benefits, including flexible vacation, a wellness allowance, and a birthday off.

Benefits & Perks

Health, Dental, & Vision Insurance
Flexible Spending Account (FSA)
401k with company match
Paid Parental Leave
14 company holidays, including your birthday off
Flexible Vacation & Sick Days
$100 well-being allowance
Spot bonuses for demonstrated excellence

Tech Stack

frameworkwidgetscmsmobile

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