EverTrue

EverTrue is a software, data, and services enable higher education and independent school advancement teams provides personalised services.

11-50 employees

Founded 2010

$6M series c

Web Hosting

Private Company

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Web Hosting SaaS Non Profit Analytics Mobile Software

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions2

Remote - USFull-TimeFundraising SoftwarePosted

Enterprise Customer Success Manager

Manage the customer lifecycle from implementation to renewal to achieve a 90%+ gross retention rate.
Drive customer satisfaction and advocacy measured by NPS, Health Scores, and usage data.
Collaborate with the Sales team to identify and qualify cross-sell and account growth opportunities.
Conduct regular account reviews with key leadership to demonstrate success and expansion.
Identify customer advocacy opportunities to support new acquisition.
Provide actionable customer feedback to the Product team.
Conduct effective product training sessions.
Represent EverTrue at events and lead webinars, requiring up to 25% travel.

SalesforceAccount ManagementCustomer Success+2 more

Showing 1 of 2 positions

About EverTrue

EverTrue pioneers advancement software, empowering educational institutions and non-profits to build lasting donor relationships. Our platform combines institutional data with dynamic insights from LinkedIn, Facebook, and Zillow. This gives fundraising teams the modern tools they need to identify, engage, and retain supporters. Over 300 institutions trust EverTrue to grow giving and achieve their mission.

How We Work

We are a remote-first company, offering flexible work for all team members across the US. We cultivate a fun, smart, and mission-driven environment. Our commitment to diversity, equity, and inclusion is central to our workplace. We believe in continuous professional growth and support your development. You will connect with colleagues both virtually and in person.

Why Join Us

Contribute directly to non-profits and educational institutions.
Work in a remote-first environment with flexible schedules.
Receive comprehensive benefits, including 80% medical/dental/vision coverage.
Access a 401k match up to 3% for your financial future.
Benefit from investment in your professional growth and development.

Benefits & Perks

Base salary range of $50K - $60K, plus an uncapped sales variable of $20K+.
80% premium coverage for medical, dental, and vision insurance.
401k match of up to 3%.
Generous paid time off.
Remote-first work environment.
Investment in professional growth and development.

Tech Stack

widgetscmsmobile

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