Lumata Health

👥 11-50💰 $5,500,000 Series A 12 months agoMedicalInformation TechnologyHealth Care💼 Private Company
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Lumata Health is a pioneering ophthalmology care management platform that addresses barriers to treatment adherence for chronic eye conditions, enhancing patient care and generating revenue for practices. Our certified ophthalmic technicians and assistants provide vital support to patients between office visits by helping them manage their conditions, appointments, and various logistical challenges to improve clinical outcomes and quality of life.

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📍 United States

🧭 Full-Time

💸 20.0 - 23.0 USD per hour

🔍 Healthcare

  • COA certification preferred.
  • Minimum of 2 years in a patient-facing role within a healthcare setting.
  • Experience in Ophthalmology preferred.
  • Strong organizational and documentation skills.
  • Proficiency in mobile applications and digital health tools.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with a patient-centric approach.
  • Understanding of regulatory requirements related to patient data and confidentiality.

  • Monitor patients' usage of the mVT app.
  • Download patient reports from the mVT portal.
  • Document app usage appropriately in Salesforce.
  • Follow up with patients non-adherent to testing, aiming for 80% adherence.
  • Ensure communication between patients, Care Coaches, and healthcare providers.
  • Follow established triage processes for mVT alerts.
  • Complete required mVT training and stay updated with app changes.
  • Collaborate with team members to ensure seamless patient communication.

SalesforceDocumentation

Posted 1 day ago
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📍 United States

🧭 Full-Time

💸 60000.0 - 70000.0 USD per year

🔍 Healthcare

  • Bachelor’s degree in Healthcare Administration or a related field is desired.
  • COA or COT certification is preferred.
  • 5+ years of experience in clinical operations or healthcare management, managing remote teams.
  • Proven track record of leading and developing high-performing teams.
  • Strong knowledge of healthcare regulations, compliance, and industry best practices.
  • Excellent communication, problem-solving, and organizational skills.

  • Supervise and support Team Leads and Care Coaches for high-quality care delivery and adherence to operational standards.
  • Provide ongoing coaching, mentorship, and professional development to team members.
  • Assist in the recruitment, selection, and onboarding of new Team Leads and Care Coaches.
  • Develop, implement, and optimize clinical and operational processes to improve efficiency.
  • Ensure compliance with regulatory requirements and company policies.
  • Monitor patient care quality and analyze KPIs related to patient care and productivity.

LeadershipData AnalysisPeople ManagementCommunication SkillsAnalytical SkillsComplianceQuality AssuranceProcess improvement

Posted 2 days ago
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🔥 Marketing Manager
Posted 8 days ago

📍 United States

🧭 Full-Time

💸 80000.0 - 110000.0 USD per year

🔍 Healthcare, technology

  • Proven track record in a marketing leadership role, ideally in healthcare or technology.
  • Experience with B2B and B2C marketing strategies, including patient and practice marketing.
  • Strong strategic thinking to translate business goals into actionable plans.
  • Exceptional communication skills and attention to detail.
  • Proficiency in branding, digital marketing, and performance analytics.
  • Collaborative mindset and experience with cross-functional teams.

  • Develop and implement marketing strategies to reduce patient churn and confusion.
  • Partner with Enrollment team leadership to provide marketing strategy for re-engaging 'cold' leads.
  • Evaluate patient materials and redesign across the patient journey.
  • Conduct patient testimonials across communication touchpoints.
  • Assess and provide strategic guidance for the myVisionTrack marketing plan.
  • Audit patient journey and ensure consistent messaging.
  • Collaborate with Customer Success to address escalated patient questions.
  • Analyze patient engagement data to refine marketing efforts.
  • Create a branding kit for clinics before launch.
  • Work with Customer Success to audit and manage clinic materials.
  • Increase awareness of Lumata Health within practices.
  • Create digital resources and campaigns to support practices.
  • Launch a 'surprise and delight' campaign for key stakeholders.
  • Produce annual 'year in review' materials showcasing Lumata's value.
  • Establish and maintain brand guidelines for company-wide use.
  • Lead marketing efforts for recruitment, conferences, and media presence.
  • Develop personas for unified communications.
  • Manage social media and public relations strategies.
  • Collaborate cross-functionally to align marketing with company goals.
  • Summarize marketing progress and collaborate with leadership.

Data AnalysisCross-functional Team LeadershipCommunication SkillsCollaborationAttention to detailMarket ResearchDigital MarketingCustomer Success

Posted 8 days ago
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🔥 Data Analyst
Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 70000.0 - 80000.0 USD per year

🔍 Healthcare

  • Bachelor’s degree in Data Analytics, Health Informatics, Business Analytics, or a related field.
  • 2 - 3 years experience as a Data Analyst in the healthcare sector, focusing on care processes and/or business operations.
  • Understanding of basic healthcare codes (CPT, ICD-10, HCPCS) is required.
  • Proficiency in data analysis tools (e.g., SQL, Advanced Excel).
  • Proficiency in EDA and visualization software (e.g., Power BI, Looker, Quicksight).
  • Strong understanding of healthcare metrics, operational assessments, and process improvement methodologies.
  • Knowledge of healthcare data privacy standards, such as HIPAA.
  • Strong verbal and written communication skills.
  • Experience with AWS services and EHR data is a plus.
  • Experience with Salesforce schemas is a plus.
  • Experience with Python is preferred.

  • Analyze healthcare data to evaluate care management operations, identifying areas for improvement and optimizing workflows.
  • Develop and maintain interactive dashboards and reports that visualize operational performance metrics and key performance indicators (KPIs).
  • Collaborate with a variety of stakeholders to gather requirements and define relevant metrics for evaluating care and business operations.
  • Complete analysis projects, including assembling datasets, cleaning, EDA, and interpretation, ensuring data accuracy and integrity.
  • Communicate insights and findings effectively to both technical and non-technical audiences, fostering a culture of data-driven decision-making.

PythonSQLData AnalysisData visualization

Posted about 1 month ago
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