- Handle a caseload of primarily litigated commercial general liability claims, focusing on premises liability cases.
- Lead and direct independent adjusters and defense counsel as needed to efficiently manage claims.
- Investigate complex claims to evaluate exposure, determine liability, and negotiate settlements within authority levels.
- Develop and implement action plans to resolve claims promptly and effectively.
- Monitor and assign reserves accurately, ensuring financial integrity throughout the lifecycle of claims.
- Participate in litigation processes and cost containment strategies alongside legal teams.
- Communicate claim status and activities with supervisors, brokers, agents, and clients professionally.
- Mentor junior team members and contribute to continuous improvement initiatives.
- Stay current with relevant laws, statutes, and industry standards affecting premises liability claims.
Negotiation