Premier Golf

πŸ‘₯ 11-50LeisureTourismGolfπŸ’Ό Private Company
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Premier Golf: Shaping the Future of Luxury Golf Travel Premier Golf is America's most experienced golf travel company, crafting unforgettable golf experiences since 1988. We specialize in curating bespoke itineraries to premier destinations worldwide, from Scotland and Ireland to Pebble Beach and Bandon Dunes. Our deep relationships with top resorts and exclusive access to events like the Ryder Cup set us apart. We're part of the Palatinate Group, the world's largest golf travel business, boasting a team of over 150 professionals. This global reach allows us to offer a diverse range of roles, fostering a dynamic and collaborative work environment. Our commitment to exceptional client service is matched by our utilization of modern technologies including Google Maps API, a robust internal reservation platform, and other tools that streamline operations and enhance the travel experience for our guests. We value employees who share our passion for delivering top-tier service and embrace innovation. Our work environment encourages professional growth and offers team members opportunities to experience firsthand the premium travel products we provide. We offer a variety of opportunities, ranging from operational roles to management positions supporting our international destinations. We offer competitive salaries and benefits, including generous time off, and opportunities for professional development and growth within a thriving international company. Our success speaks for itself; we've handled over 30,000 Ryder Cup attendees and consistently partner with leading golf publications such as PGA Magazine, showcasing our extensive experience and market influence. As a dynamic and rapidly expanding global golf travel leader, Premier Golf provides a challenging and rewarding work environment with the opportunity for significant professional growth. Join a company where your dedication makes a real difference in creating unique and luxurious experiences for our valued clients.

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πŸ“ Faro District, Portugal

🧭 Full-Time

πŸ’Έ 28000.0 - 35000.0 EUR per year

πŸ” Travel

  • Passion for service & experience delivery
  • Excellent inter-personal skills
  • Administratively strong with good PC skills
  • Full driving license
  • Fluent in English
  • Strong experience working in a customer facing role within the travel industry
  • Sound understanding of Supplier Contracts
  • Track record in conflict resolution
  • Used to seasonal workload variances
  • Inspecting hotel health & safety
  • Managing and keeping updated the Resort Handbook
  • Updating and loading supplier information in the company Res platform
  • Manage bookings through the company database, whilst liaising with head office.
  • Organise resort transfers for guests’ arrivals and departures
  • Liaising with suppliers and confirming reservations and services pre-arrival
  • Conduct a pre-arrival concierge service for guests.
  • Offering and making sightseeing and activity recommendations
  • Organising and reserving excursions and dinner reservations
  • Meeting clients at the airport and holding welcome meetings
  • Resolving conflict with clients
  • Referring complaints and problems to senior management
  • Writing reports
  • Providing support when holidaymakers experience difficulties such as lost luggage or health problems
  • Be on call 24 hours for guest and staff emergencies during the season

Operations ManagementAdministrative ManagementCustomer serviceExcellent communication skillsProblem-solving skillsFluency in EnglishReportingRelationship management

Posted about 2 months ago
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