- Own and direct highest-visibility Enterprise implementation projects across NOAM and LATAM.
- Design, standardize, and refine Mid-Market and Enterprise onboarding playbooks and staffing models.
- Spearhead the adoption of AI-driven automation tools to eliminate manual tasks and reduce time-to-value.
- Act as the senior escalation leader for high-risk projects to resolve partner and integration friction.
- Build cross-functional alignment across internal Product, Engineering, Support, and Sales teams.
- Provide executive leadership with data-driven visibility into delivery health and project risk metrics.
Project ManagementQA AutomationRESTful APIs+2 more