- Own cross-sell and category-penetration performance for an assigned regional portfolio (West Coast) of existing single-location accounts.
- Identify white-space opportunities per account and run targeted, proactive campaigns.
- Build and execute remote, digital-first outreach via phone, email, in-app, and SMS.
- Sell pallet-quantity orders into accounts outside the local delivery radius.
- Recommend cross-sell offers considering both account needs and company margin.
- Utilize CRM and reporting tools like HubSpot and Looker to prioritize outreach.
- Collaborate with Market Managers and Market Operations regarding account coverage.
- Communicate customer feedback, objections, and barriers to Marketing and Category teams.
- Monitor performance against category adoption and satisfaction targets.