Serve as the subject matter expert for the mold trade line, including inspection, remediation, and sanitation practices.
Travel to local offices and job sites to train, coach, and support technicians and managers.
Conduct field ride-alongs and job site visits to observe techniques, provide hands-on coaching, and promote consistent quality.
Develop and maintain mold training materials, job aids, and standard operating procedures.
Partner with local office leadership to identify performance gaps and develop improvement plans.
Monitor mold service line performance metrics, including revenue, close rates, customer satisfaction, and callbacks.
Recommend corrective actions and support teams in achieving performance goals.
Support onboarding and training for new hires within the mold trade line.
Project ManagementMicrosoft Office Suite
Overview
Protect Environmental is an environmental consulting and remediation company specializing in radon and chemical vapor intrusion management. The company provides services to residential and commercial clients across all 50 U.S. states and two U.S. territories. Services include radon testing, radon mitigation system installation and maintenance, and vapor intrusion solutions. Protect Environmental offers products such as the Vapor Sentinel Remote Monitoring system. The company has completed over 250,000 projects.
Culture
The company promotes inclusion, diversity, and acceptance. The mission includes protecting communities from indoor contaminants and advocating against radon-induced lung cancer. There is a stated belief in work-life balance.
Technology
Protect Environmental's website uses technologies such as HSTS, DNSSEC, Amazon S3, OVH, Hubspot Hosted, and WordPress 5.4. The company uses U.S. Server Locations. The "Trade Line Manager, Mold" role requires proficiency with Microsoft Office Suite and related productivity software, and comfort with new technology and business systems including ServiceTitan.
Working Conditions
The company offers a remote work program. The "Trade Line Manager, Mold" position is fully remote and includes travel of approximately 50–75%.
Benefits and Perks
The company offers paid time off (PTO) starting the first week of employment and up to seven paid holidays. Employees are eligible for short-term and long-term disability plans, a life insurance policy, and can participate in a 401k plan after two months of employment. For technicians, assistance with transportation to client sites, uniforms, and per diems for travel are provided. Other benefits include health insurance, dental insurance, vision insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), employee discounts, bereavement leave, an Employee Assistance Program (EAP), and job training/conferences. The salary for a "Trade Line Manager, Mold" is $90,000 - $120,000 annually.