Computer Generated Solutions

👥 5001-10000Enterprise Resource Planning (ERP)SaaSSoftware💼 Private Company
Website LinkedIn Email Facebook Twitter

Computer Generated Solutions (CGS) is a global leader in providing innovative information technology solutions and services. We specialize in application development, contact center solutions, and managed services, serving diverse industries including retail, finance, and healthcare. Our flagship products, such as BlueCherry (an enterprise apparel software) and Leadtec (a real-time production control system), demonstrate our commitment to delivering cutting-edge technology. We leverage a robust tech stack including Microsoft Dynamics, SharePoint, and ServiceNow, complemented by our expertise in iOS, Android, and various cloud platforms. Our engineering teams are known for collaboration and a focus on delivering high-quality solutions, and our flexible remote work options and global presence provide opportunities for diverse talent. With a history dating back to 1984 and a current workforce of 5,000-10,000 employees, CGS continues to experience significant growth and expansion. Our commitment extends beyond technological innovation. We foster a culture of continuous learning and professional development, providing opportunities for career advancement and personal growth. We offer a comprehensive benefits package including medical, dental, and vision coverage. We're a company that values diversity and inclusion, and our global footprint offers opportunities for individuals seeking international exposure and career variety. Our work spans various technologies – from application development and cloud services to implementing enterprise resource planning (ERP) solutions. We strive to provide a positive and collaborative environment where employees feel valued and empowered. We prioritize both technical excellence and exceptional customer service. Our commitment to quality is reflected in our successful partnerships with Fortune 500 companies and our consistent track record of delivering impactful solutions. We continually invest in our technologies and people, positioning us for sustained growth in the dynamic IT industry. We are proud of our acquisitions of companies like Visual Next and Mas Cerca Contact Center, further strengthening our service offerings and market presence. CGS is more than just a tech company; we are a global community committed to providing exceptional solutions and cultivating a thriving workplace. Our extensive suite of products and services— from BPO and call center outsourcing to AR/VR based training solutions— ensures that we continue to meet the evolving needs of our clients. With a strong financial foundation and a long history of innovation, Computer Generated Solutions is a place where you can build a rewarding and impactful career.

Related companies:

Jobs at this company:

Apply

📍 United States

🔍 Bio Collections / Blood Services

  • Bachelor's degree or equivalent combination of education and related experience required.
  • Minimum 3 years of related technical experience required.
  • Experience and education in instructional design or education preferred.
  • Experience in designing or supporting e-learning preferred.
  • Proficiency in Microsoft Office Suite and comfort with technology.
  • Organizing, planning, preparing, and delivering training for newly hired staff.
  • Using virtual web meeting tools, instant messaging, e-mail, and forums for delivering training.
  • Supporting continual improvement of the training curriculum and documentation.
  • Conducting assessments of training activities and employee progress.
  • Performing competency assessments to ensure compliance.

Microsoft Office Suite

Posted 2 months ago
Apply
Apply

🧭 Part-Time

  • Experience working in technical support and/or education in IT.
  • Experience using and supporting iOS, Android, Microsoft Windows 7, and Windows 10.
  • Knowledge of Microsoft Office 2010 - 2013, local and network printers, Outlook, Outlook 365.
  • Experience with Cisco VPN and antivirus software.
  • Experience troubleshooting wireless connections.
  • Advanced knowledge of Networking.
  • Ability to utilize various databases consecutively with good typing skills.
  • Respond to customer's requests for IT technical services.
  • Answer questions on the function and use of products.
  • Assist customers on technical matters with knowledge of information systems.
  • Apply high-level customer service techniques for each request.
  • Research, isolate, and resolve information system problems.
  • Escalate issues following established protocols.
  • Maintain up-to-date product knowledge.
Posted 2 months ago
Apply
Apply

📍 United States

🔍 Customer Support

  • Must be a U.S Citizen.
  • Effective listening & comprehension skills.
  • Outstanding verbal & written communication skills.
  • Ability to closely follow instructions and have proper telephone etiquette.
  • High level of accuracy & attention to detail, with computer literacy and technical aptitude.
  • Ability to work independently and within a team setting.
  • Must be able to pass a Public Trust Background Check.
  • Work from home and provide superior customer service in an emergency contact/call center environment through phone and other channels.
  • Handle questions and concerns regarding weather related emergencies with courtesy and professionalism.
  • Communicate effectively to resolve end-users' inquiries.
  • Display empathy and a passion for customer service, helping those impacted by weather incidents.
  • Use a respectful manner to manage difficult situations and adapt to continual changes in work procedures.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 3 months ago
Apply
Apply

📍 USA

🧭 Full-Time

🔍 Technology

  • ITIL v3 Certified.
  • 3+ years of ServiceNow design and development experience.
  • Admin Certified with extensive ServiceNow experience in integrations, ITOM, instance management, and CMDB.
  • Experience with user acceptance testing (UAT), including test script creation and execution.
  • Strong programming expertise in Java, JavaScript, or other functional programming languages.
  • Demonstrated understanding of ITIL practices.
  • Architect ServiceNow technical solutions.
  • Develop and analyze functional requirements for systems implementations and convert them into ServiceNow technical design.
  • Perform quality reviews to ensure proper documentation of requirements.
  • Design, develop, and implement ServiceNow customizations including core setup, workflow administration, reporting, data imports, and integrations.
  • Manage the work of the ServiceNow technical team, define sprints, and supervise daily SCRUM calls.

JavaJavascriptLDAPSCRUMProblem-solving skills

Posted 3 months ago
Apply