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DotActiv

DotActiv

DotActiv provides leading category management software and services to retailers and suppliers across the world.

101-250 employees
Founded 2001
Information Services
Private Company
WebsiteLinkedInEmailFacebookTwitterShareTweet
Information ServicesSoftware EngineeringRetail TechnologyInformation TechnologySoftware

Remote Work Available

This company offers remote work opportunities.

Open Positions2

Workable workplace: remote; Workable locations: South Africa. Cape TownWestern CapeSouth Africa. Pretoria+2 more locationsFull-TimeRetail softwarePosted
Technical Support Consultant
  • Analyze knowledge-base user engagement data and contribute helpful content.
  • Receive, analyze, and manage customer support cases and provide solutions.
  • Support customers through knowledge-base articles, remote support, scheduled training, troubleshooting, and advice.
  • Provide customers with space-planning advice.
  • Analyze support cases and identify features to log for development and software errors to log for fixing.
  • Analyze, process, and validate customer data using Excel and SQL.
  • Participate in a rotational on-call schedule.
Microsoft SQL ServerMicrosoft ExcelMicrosoft Office+3 more

18k - 20k ZAR per month

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Showing 1 of 2 positions

About DotActiv

DotActiv pioneered category management software, helping over 2000 retailers and suppliers in 110+ countries optimize shelf space and elevate the shopping experience. Their all-in-one platform integrates powerful tools for planogram automation, retail analytics, and AI-driven insights. They simplify complex data-driven merchandising, ensuring businesses maximize their return on shelf space.

How We Work

DotActiv champions a remote-inclusive culture, with team members working across many locations. Their training and collaboration models are built for distributed teams, leveraging online tools and digital platforms. They foster a learning organization, encouraging proactive knowledge consumption and critical thinking. Mutual trust, respect, and long-term relationships define their strong company culture.

Engineering at DotActiv

Engineers at DotActiv build robust category management solutions, powering tools like Nova (planogram generation) and Lola (AI assistant). They utilize an ASP.NET Core Web API and AngularJS framework for their Single Page Applications. Mobile solutions are crafted with Xamarin, enabling a shared codebase with web-based .NET Core applications. They also delve into Machine Learning, Image Recognition, and Cloud Computing, solving complex retail challenges with cutting-edge technology.

Why Join Us

  • Shape the future of retail merchandising for global brands.
  • Work in a remote-friendly environment that values continuous learning.
  • Grow your expertise with opportunities for objective career progression.
  • Contribute to a company with a strong culture of trust and collaboration.

Benefits & Perks

  • Potential 13th cheque (bonus) based on performance.
  • Flexible working hours for work-life balance.
  • Monthly dedicated research days for continuous learning and development.
  • Extensive onboarding training, including DotActiv Academy access.

Tech Stack

widgetsweb_servermobileservermedia