Endear

👥 11-50💰 $6,899,980 about 2 months agoDigital MarketingMarketingRetail TechnologyMarketing Automation💼 Private Company
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Endear builds cutting-edge CRM solutions for omnichannel brands, empowering retail teams to boost sales and enhance customer relationships across in-store and online channels. We're a leading player in the retail technology space, known for our user-friendly SaaS platform that seamlessly integrates data analytics and AI to personalize customer interactions at scale. Our clients, including Gorjana, Glossier, Frame, and Allbirds, rely on Endear to drive revenue growth from day one. Our technology stack leverages modern web technologies to deliver a high-performing and scalable CRM. While specific details of our tech stack aren't publicly listed, our platform includes features such as automated campaigns, a two-way conversational inbox, and advanced omnichannel analytics. We're a fast-growing team that fosters a collaborative and innovative environment. Endear is committed to providing a supportive and flexible work environment. We offer 100% remote work options, competitive benefits, and opportunities for growth within a dynamic, fast-paced startup. Our mission is to empower retail salespeople, providing them with the tools to maximize their impact and achieve professional recognition. We're backed by strong investors and have demonstrated impressive growth since our launch in 2019. We're a passionate team constantly striving to improve our product and empower our clients. Our company culture values collaboration, innovation, and a customer-centric approach. If you're a driven and talented individual looking to make a significant impact on the future of retail technology, Endear is the place for you.

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Jobs at this company:

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🔥 Head of Operations
Posted 7 days ago

📍 United States

💸 110000.0 - 135000.0 USD per year

🔍 SaaS

  • 5+ years of operations leadership experience, particularly in SaaS.
  • Deep expertise in early-stage startup environments (Seed through Series B).
  • Proven success in scaling customer operations and implementing systems.
  • Strong technical background including expertise in Stripe billing.
  • Mastery of customer success platforms like Intercom and Tango, as well as project management tools.
  • Sharp analytical skills with SQL proficiency.
  • Bachelor's degree in a relevant field.
  • Drive impact by developing and implementing a comprehensive CX strategy that scales with rapid growth.
  • Create data-driven frameworks for team expansion and resource allocation.
  • Establish robust feedback loops between users and the product team.
  • Optimize subscription management to enhance customer experience and business outcomes.
  • Lead and mentor the CX team while setting ambitious yet achievable goals.
  • Build self-serve solutions that accelerate user success.

Project ManagementSQLCustomer SuccessSaaS

Posted 7 days ago
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📍 United States

🧭 Full-Time

🔍 Retail technology

  • 5+ years of software engineering experience.
  • Multiple years of experience at early-stage startups.
  • Track record of building and scaling systems.
  • Experience working directly with executive teams and stakeholders.
  • History of mentoring other engineers and leading engineering initiatives.
  • Comfortable in Typescript or extensive experience with other web technologies.
  • Work on systems handling exceptional scale, processing billions of data points.
  • Own features from conception to deployment and provide technical support.
  • Collaborate with a team that values engineering's impact on the business.

Backend DevelopmentNode.jsSoftware DevelopmentTypeScriptMentoringMicroservicesCross-functional collaboration

Posted 11 days ago
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📍 United States

🔍 SaaS, retail

  • 3+ years of experience in email marketing, especially in start-ups, SaaS, or retail.
  • Proven expertise with HubSpot or similar software.
  • Ability to develop customer journey strategies.
  • Strong analytical skills for campaign performance measurement.
  • Ability to adopt brand voice and create compelling email content.
  • Project management skills to manage multiple campaigns.
  • Develop and execute email marketing campaigns, owning the end-to-end process.
  • Lead segmentation and nurturing efforts using HubSpot.
  • Continuously analyze and optimize campaign performance.
  • Collaborate with marketing, sales, and product teams.
  • Ensure compliance with email marketing laws and best practices.

Project ManagementData AnalysisContent creationComplianceDigital MarketingCRMA/B testing

Posted 22 days ago
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